Sharonview FCU Corporate Office Sharonview Way, Fort Mill

Absolute trash customer service. Debit card expired and they never sent a new one. Also can’t get anyone on the phone, they transfer me to US BANK! They’ll respond on here but avoid them anyway trust me. Member for 3 years.

Shut them down!!! report them to the better business bureau!!! The worst bank ever. I bank at the Gastonia branch and people go look at my reviews and pictures. They can’t even get a 3 stars in the Shelby branch! Your customer service is worse than any of their please close your banks and go out of business you do not care about your customers or their money anyway. It looks like everyone has the same issues with you after their accounts are hacked you will not do your job and refund the money. Your insured money at the bank. I personally think y’all are running inside stands on people I had to fight for my money myself, which I did and won all for your bank to say i’m sorry for the inconvenience! This is why people get hurt in your line of work bc you Play with peoples money and their livelihood!!! I will not stop reporting y’all until your shut down by BBB or out of business! Your job is to dispute any fraudulent claims refund your customer and then you dispute it with the Merchant because your money is insured but y’all think everyone is dumb. Even your dispute team is very rude and I have recording of a employee telling me to shut up over the phone while I was standing in the bank bc I knew they were not doing the claim right. I called and reported my issue the Fourth of July. The bank said they did not send my dispute forms until July 22 and this is after I had to go in the bank and find out anything that they need it. They told me that I had to get in touch with the hotel that charge me to try to work it out or to get a lead. To do their job for them basically! After calling the local news as well as a lawyer they been decided to approve my claim for weeks after the date. today is August 12 and my debit card was just received yet and when I tried to use it it declines And the card service center says they don’t know why once again I’m screwed out of my money and no one knows why and you only work Monday through Friday 9 to 5. I will be closing my account tomorrow August 13 yet I will still post and tell everyone I can until they are all shut down or out of North Carolina

I applied for a refi with Sharonview I have the necessary credit score and income one glitch from a loan transfer that the company my loan was sold to the transfer didn't go well however I did get things in order I have done a lot of car loans with Sharonview with a A credit rating on all the loans . However Sharonview denied my refi previous banking relationship are a thing of the past I guess when a apply for a mortgage with Sharonview everything has to be A1 and I know that's not true or accurate on how mortgages are processed . It appears Sharonview have the old economic philosophy of the 70 s we will loan you money for a car but not land or houses I hope I am a isolated case only Sharonview knows If a mortgage Watch industry group would to investigate just contact me

i’ve been with Sharonview for over 4 yrs now and i loved them and adore them until they kept putting my money on hold and had the audacity to come out their face and tell me “monday is your pay day and that’s when you’ll get your money “ mind you i’m telling them that’s not true but they didn’t care so, and yes this happened on several occasions and they. blame my job at first until i caught them in their lies, i told them ill taking my business elsewhere if i could give zero stars i would

Been a member since 2015. Great service. I’ve never personally called in because i can do everything online top to bottom. My entire family are all members. Never had issues on the phone, or in the branch, and you’re treated like family.

Misleading, incompetent, dishonest business doings. I strongly suggest not taking your business Sharonview Federal Credit Union. Avoid them at all cost.

This work culture & environment are very inviting, the return & interest rates are very competitive, & overall this is a great organization to be a part of.

Great place if and when you can get someone to call or email you back

This is the corporate office. Sharonview is the best! Friendly people, and great service.

The WORST credit union. Near zero customer service, and impossible to soak to anyone with when a marginal level of competence. They lost two of my monthly payments, and are doing absolutely nothing to help me get the problem straightened out. They've just dumped all the responsibility on to me to figure out what happened to the money that they received. Unbelievable.