Sharefax Credit Union Old State Rte, Batavia

Looking for a new bank currently. I rarely overdraw my account. I have twice now in the past 2 years with this bank because of how they so conveniently pay things in certain order to get the maximum amount of overdraft fees they can from you, even if that morning one of those items had cleared previously and you still had over $50 in your account. I had something that auto deducts every 6 months and totally spaced it, then suddenly that item that cleared that morning, was "never cleared" and I got two OD fees. And they then immediately take the OD fee removing from your balance making other things overdraft. You dont even get the chance to get to the bank to pay it with the cash you have in your pocket, because its put on immediatly. As well as they close at 5:30 PM most days and they do not have an ATM Deposit. You call and try to ask how something cleared that morning and was fine, and then suddenly wasnt and they try to explain how their new system works still not explaining how they could say something was paid that morning and you still got an overdraft fee on it. Done. DO NOT BANK HERE.

I use Sharefax on close to a weekly basis. I've never had an issue with anything they have done. Friendly people and good security practices. I feel safe leaving my money in their care.

DO NOT DO ANY BUSINESS WITH SHAREFAX- They will literally screw you over in any way possible. You will not get any help from anybody for anything. I have not had 1 good experience over the last year. They don't care about anything you have to say, they just read off their guidelines and could care less what you have to say. They even charge a $35.00 fee just if you apply for a loan. ARE YOU FREAKING KIDDING ME. The customer service reps are nice, but the guidelines they have to follow are a joke. DO WHATEVER YOU HAVE TO DO TO NEVER DEAL WITH SHAREFAX.

We have been banking with Sharefax for almost 10 years and we have never been disappointed, until now!!!! Their all new online banking a Mobil platforms is junk!! Complete waste of money! The set up and designs for both lack simple navigation and is now more difficult to navigate through then previously!! VERY DISAPPOINTING!!!!!!!!

I love Sharefax Credit Union in Batavia, Ohio. They have treated me with respect & kindness. I have been with them since 1983.I hope to stay with them as long as I can. Sincerely, Stephanie Ocken

never had any issues great customer service and great interest rates i cant say enough good things about Sharefax they have always treated me and my wife well and have been there for us when no one else was...

The batavia branch is awesome, the people are friendly and helpful

This bank is the worse bank I ever ever had to deal with no one will answer the phone and when they do you got to go through 5 people and then they disconnect you and it takes another 2hrs this is so much bs. Who ever is running this bank needs to learn how to manage it and get a program better for your customers.

I've been with Sharefax for over a decade. Customer service is strong and rates are just as competitive.

If I could give 0 stars I would. Between never getting someone on the phone to them switching over to a new website where I can never login into my account. When I can get someone on the phone they are just nasty and very rude. Also my card wears out after a month or two... then when I order a new one they never make it to my address.