Seth Erickson - Mortgage Advisor at Caprock Home Loans N Preston Rd, Prosper

Seth was the best possible loan officer I could have worked with for my recent refinance. He got me a great rate, was incredibly prompt to respond (especially compared to other lenders I contacted for quotes), and very knowledgeable about every step. The couple of times where an incident came up that was out of his control, he was quick to contact me and explain the situation, or bring in additional experts who could help us both. My favorite attribute was how Seth always had the kindest, calmest tone in his emails and phone calls, even though my refinance process unfortunately ran into every possible hiccup — and then some. (Thanks, 2020) I couldn't be more appreciative of his service and unreservedly recommend Seth for anyone else who needs a lender who's truly in their corner.

Seth went above and beyond throughout the entire experience. I already had a lender through another company, but was disappointed with their lack of responsiveness, initiative, and personalized experience. Seth was everything the other company was not. From the first day I got in contact with Seth, he was available at any hour of the day for a call or text message. Additionally, he made it his mission to walk me through the entire home purchasing process in baby steps. Seth was always ready to work for me as fast as I was needing it done. He even made it known that he could and would write a personalized letter and even make a short video for every house I was the put an offer on. This ultimately is what helped me get the house I wanted. Seth embodies the pinnacle of excellence and professionalism. I recommend him and his service 10/10.

Seth stands out from most other professionals I’ve worked with because of his undying commitment to customer service and getting the job done, and done the right way. Seth was the loan officer on my recent home purchase, and it was a very complex set of transactions. Not only did he get the transaction across the finish line, Seth was able to close the transaction in less time than the average home purchase. If you are looking for dedicated service, look no further than Seth with Caprock Loans.

I chose Caprock Home Loans for the refinance of my home, because I worked with Ryan Andrews on first home. Ryan introduced me to Seth Erickson to finalize the refi process. I was very pleased with Seth's professionalism. He walked me through the steps and ensured that I understood the process from beginning to last. I felt very comfortable and at ease that my refinance was going to go quickly and smoothly. I was very pleased with the entire team at Caprock Home Loans they are very transparent and are honest about what they do. I will continue to follow Seth and Ryan anywhere they go for my future home buying.

Seth and team went above and beyond to make sure we had a good experience. Seth was able to get us a great rate and a fast close, they even caught an error on our title from our original closing. A lot of people will promise to get you the best rate, but Seth and team compliments that with great customer service.

Seth called, he had found my profile online, Thank you for trusting me as a Realtor you didn't know to take care of your first time home buyers, yes I would send clients to him, for I've learned he's patience, kind , hardworking, knowledgeable, he's present through the whole process, Thank you!

Seth did an excellent job closing our refinance quickly and talking us through some of the various options.

Seth is very good at what he does and he is even at his best when the challenge higher!