SESLOC Federal Credit Union Broad St, San Luis Obispo

We went in to talk about first time home buying and open an account. The woman who helped us with the account was fine. The woman who "helped" us with questions about loans was NOT fine. She told us right of the bat she was going to lunch but could answer just a few questions for us. She was short on her answers, and we felt like she stereotyped our family (we have three young kids) to the point where she felt we would not even qualify with out knowing anything about us. We will not be going there for our home loan.

We have been with SESLOC for over 20 years. It is the greatest bank EVER! Customer service can't be beat!! I'd give them 10 stars if I could.

Friendly folks. Willing to assist a traveler with an account at a "sister" bank without a local SLO branch. Bent over backward to help me solve a serious banking issue and there was nothing in it for them...just nice people! If I lived in San Luis Obispo this is where I would be banking!

SESLOC has the best service. They consistently go above my expectations. I have been with SESLOC for decades and will *never* use a bank again. Credit unions help everyone equally; banks give preferential treatment to the rich .

Attitude. I went in today to discuss loan options and the man helping me. Killiam or something was rude and very short with me when I had called to discuss these options before I was told a very different story than what I was being told and he was very rude about what I had to say. I had wanted to completely change banks and needed to switch over my accounts and credit accounts. Oh well. I'll be looking at other credit unions. My husband and I were very displeased.

If you're looking to refinance or purchase a new home I Recommend Natasha Brennand! She makes the loan process a breeze. She is very knowledgeable and professional.

Sesloc, San Luis Obispo. Has the best employees. One of the employees from loans. Robert, request for him. He listens and he gives 110% to help u. I'm so impressed. Kudos sesloc for having an amazing employee. Thank u

It would have been nice to deal with one person for the making of this loan. As it was I had to talk to a different person every time there was an issue, and they never had seemed to have communicated with each other. So, a lot of needless time was spent.

Candace at the Paso branch was incredible. I’ve always had accounts at big banks but the experience with her forever changed my mind

Worst customer service, decent rates on loans if your credit is worthy. They use outdated business protocols, apps and services. Nightmare if you are a progressive business person geared for 2020.