Self-Help Federal Credit Union W 26th St, Chicago

The absolute worse lending institution in the Chicagoland area. As an agent for over 15 years in this city, this is the only bank that has loan officers that will not answer any calls, return any emails, and have zero regards towards urgency. Regardless of how busy they can be, they can give someone the common courtesy in returning a call or sending an email to tell someone they are busy. They just completely ignore your existence causing frustration, bad relationships, and dead deals. Thank God there are now more lenders doing these ITIN loans so we do not have to deal with the incompetence that this bank has to offer.

The loan department is rude and unprofessional. The security officer has better manners than these so called certified professional loan department. I heard rumors from other people but was surprised with how accurate their description was of the way people are treated there.

Worst lending institution ever, They make me waste time and a lot money, Don't waste yours, I definitely don't recommend this institution

Bad service from Mrs. Leticia Saucedo Ávila, I don't know what this lady thinks that one has to talk to ask for alms. If attitude was without professional ethics, sincerely look for other options. As I read in comments passed by that lousy Service this bank does not grow.

DEFINITELY A LOUD SERVICE !!! I LOVE TO UNDERSTAND XK THIS BANK IS NOT VERY POPULAR ... I COME TO INFORM TO BUY A HOUSE AND SENOR GONZALO GRADILLA I CREATE K NEITHER SIKIERA THE GOOD DAY GIVEN TO ME ... I BELIEVE K BEFORE WORKING ON A BANK DEVIO AVER GO TO SCHOOL K WILL TEACH YOU HOW TO BE A SOCIAL ... ALREADY BEING IN YOUR OFFICE NOT A WORD MENTIONED .. ONLY THE ISO TO GIVE ME BAD NEWS JAJA .. I WOULD NOT RECOMMEND THIS BANK X NOTHING OF THE WORLD !!!! PESIMO .. I HOPE IMPROVE YOUR SERVICE !! !WHAT A DISAPPOINTMENT!!!

Too bad because they don't answer I want information for a house and I can't talk to the person who recommended me