Self-Help Credit Union Hendersonville Rd, Asheville

Convenient location with early and late hours. Outstandingly good rates and free checking. The staff is always friendly, fast, and professional. The only problem is that after hours you are totally on your own. No way to get any kind of customer service on evenings weekends and holidays to help with checking or savings or credit card problems.

Very pleasant experience, got an account opened super fast, everyone is friendly and efficient, there’s also very good interest rates on checking and savings accounts.

Over the past 4- 5 months I have had some complex financial issues which required in-person assistance numerous times at this branch. I cannot say enough about the patient, can-do attitude and help I received from EVERYONE here. To be specific: Bianca Garcia, Branch Manager; Hector, Kenya, and Emanuel behind the counter. My thanks to all! I will continue to recommend Self-Help and this branch at every opportunity.

Small bank with friendly people! We have had only good experiences with this branch and the one in Durham. I never use ATMs anymore except in situations where I don't plan ahead, so it doesn't bother me that you have to search for an ATM without a fee. Unlike at a big bank, I won't be scared next year when I go in to talk to them about getting a loan to build a house. They seem like people who care, not big business folks who are out to take advantage of you. I like that their overdraft fee doesn't go up and up, like it did at my old bank. Their other fees are either absent or very affordable.

Teller misspelled my address and this branch has continued to give me the run-around and it has been TWO WEEKS since I opened my account and I was informed that my card will be there in two days despite being assured that an expedited order for a debit card had been submitted after I didn't recieve my debit card the first time. I will be closing my account as soon as it is convenient .

I needed a local bank that had great products and a real connection to the community....and SHCU has been an excellent choice. I LOVE the staff at this location, they are wonderful CONSISTENTLY!!

Great bank with great people in it 10/10 and the male teller is SUPA FINE.