Self-Help Credit Union W Main St, Durham

Everyone is so friendly, knowledgeable, and helpful. Im changing all my banking accounts to Self Help!

Worst credit union ever. Terrible hours. Limited locations. Terrible policies. Refused to allow a debit for a large purchase even though we could answer every single one of their verification questions. Basically refused to give us our money!! And since it was a Friday, we couldn't complete the purchase until Monday, because they aren't open AT ALL on the weekends, and we were required to go in person and get a certified check. They weren't willing to work with us at all, and we are beyond frustrated. Closing our accounts and moving elsewhere ASAP. Stay clear!!

Your fee that you is incomprehensible, Snyde and verges on trickery. The office of the controller of the currency should come down on your agency for malfeasance. My son W. Paul Mayhue II was financially rolled this week. Your agency took $100 from his account just because he used the account on occasion. He has a checking and savings account. Maybe this is done because he is Black. Black people need to take their accounts out of your credit union. Maybe we will start such a campaign. You are vile and vicious.

Wow! I don't live in NC and had to get a check for our house closing. Diego was incredibly helpful and everyone worked so quickly to get things figured out. It made a stressful process just a little less stressful. Thank you!!!

Been a member over 5 years until now would have recommended this past experience would not recommend. No concern for there customers.

Good helpful professional experience staff who can help you with your credit

I can never get someone on the phone at the Durham branch