SELCO Community Credit Union Nw Thurman St, Portland

We didn’t have a choice with who our auto loan was with when we purchased a vehicle. Selco is who the dealership works with I guess. Making payments has been nothing short of a nightmare. Nothing about this company is customer/user friendly. Worst experience ever. On top of that we receive weekly letters about auto insurance despite sending in the verification requested! If I could give zero stars I would. If things improve then I will update my review.

We bought a vehicle from a dealership in January. They offered a decent loan rate through Selco Credit Union. We hadn't ever heard of this credit union but the rate was okay so we went with it. We were required to sign up for autopay which wasn't a problem with us. Nothing more was required. Today we received a notice that a $200.00 fee was added to our loan amount because we were receiving a statement by mail. The letter said either sign up for online contact or pay the fee. Absolutely unacceptable to force us to go online and by holding us hostage with our loan. Absolutely ridiculous. I attempted to contact their office 3 times today sitting on hold over 35 minutes each time listening to their recording offering me a job opportunity. I wouldn't work for a company that treats their customers that way for any amount of money. Finally got a hold of a guy who said I had to go online to agree to the terms or pay the fee. I told him I planned on dumping their credit union ASAP and would be sharing what an amazing experience - not- we had with their company. Needless to say I immediately went online to our local credit union to start the process to transfer our loan, receive $300.00 in cash, and match our loan rate. So soon Selco Credit Union will be kicked to the curb along with $200. 00 fee and the bullying.

Never able to call Selco.Number not listed for Google. I never get my secret ID correct. Will transfer money to cooperative institutions.

Awesome experience getting an auto loan through SELCO. I worked with Autumn over the course of a few days to secure a loan that worked for me. Really great communicator and listener, easy going, nice presence on the phone— great at her job. Seamless process. Thanks again!

Condescending and better than their customers attitude, I’ve truly never been made to feel so poorly from a bank. We are making sure none of our family ever do business with this place. Do yourself a favor and choose any other credit union, do not trust these people with your time, money, or your confidence.

Do not get loans from these crooks. I obtained an auto loan from them and they have repeatedly purchased insurance for me and billed me for the insurance. I have repeatedly showed them that the car has full coverage and they just keep claiming they never received it and charge me $500 every six months. It seems like they have a partnership with the insurance company and are purchasing insurance plans their customers dont need and charging them for it

At 4.2% vehicle interest rates and excellent customer service, you won't find a more satisfying place like Selco anywhere. I recommend them to all my friends and family.

Moving from out of state I needed a co-op transfer from my credit union back home to put a deposit on a house. My credit union is pretty low tech and wasn't much help, but the people at Selco helped me for like an hour until they figured out a way for me to get the money I needed. What an amazing group of people, who really went well above and beyond anything they were obligated to do to help me. Thank you so much!

We have been with SELCO for 13 years and have always felt like they did a great job. They have solid rates, personal service and clarity on what they do and don’t do well. I appreciate not being nickel and dimed with fees like we experienced at other banks.

I had a great experience applying for a mortgage with Selco. Jay was very responsive to my questions and very knowledgeable. I applied to five lenders at large and small banks/credit unions, and Selco had both the best interest rates and lowest fees. Strongly recommend.