Scott Grates - State Farm Insurance Agent W Main St, Ilion

I've been with this agency for many years and have no plans of ever switching. All team members are knowledgeable and will go out of their way to help you. They treat you like family and I would recommend them to anyone- make the switch and join Scott Grates State Farm!

Excellent customer service. Very timely with recent claim, easy to reach and assisted with every thing I needed along the way! Carol from my local office was a pleasure to work with!

I got a call from Nicole D. after running a quote with State Farm, which is great because I was planning on calling them anyways. She was able to do all of the leg work to get my old policy with Progressive canceled and set up my new policy with State Farm. I look forward to working with them more!

With one phone call and a few questions on both ends things went easy. They will take care of switching your old policies over for you, and saved me a few hundred dollars.

I worked with Nicole and she was great. She was very helpful with getting me a quote and gave me a great quote that I couldn't pass up. I look forward to doing business with Nicole and State Farm.

Even if you’re happy with your current insurance company, you’d be doing yourself a disservice if you didn’t at least reach out to Scott Grates team. I switched my home and auto over in October and Nicole Demma was incredible to work with. Attention to detail a prompt service was amazing. Saved money and have much better coverage too.

Scott Grates is my go-to for all of my insurance needs. Him and his team always go above and beyond to make sure I’m taken care of. I highly recommend them if you’re looking for a professional, trustworthy, and all round top notch agency!

From day one I felt that the agent (Carol Cusworth) was very informative and accommodated my needs very well. Overall I am happy with the service provided and excited to continue business with State Farm.

Nicole was attentive, knowledgeable and polite. She offered to spend more time to check out details for the 100 questions I had. In the end, we ended up with more affordable insurance. The process was relatively quick, and we better coverage than what we previously had. Nicole was a delight, and I will always refer anyone looking for insurance to Nicole, at Scott Grates State Farm insurance 😊

I can't say enough about the customer service I received from Nicole Demma at Scott Grates State Farm Insurance. I was shopping around for better insurance coverage and lower rates, Nicole exceeded my expectations with her quick response and cheerful disposition. Great job Scott Grates, you were paying attention when you hired Nicole!