Schur Success Group: Realty, Auction, Appraisal 2nd St, Monument

Schur Success Group assisted my wife's father this fall when he was down sizing. It was an on line auction with many bids from all over the state and surrounding states. We couldn't have asked for a better experience. When the auction was over they helped us find someone to clean all remaining items from the house and left it ready for sale. Prompt payment after the sale, an excellent experience for our family.

This a great team. Rich made sure that everything went well at every step in the whole process. The auction went great, prepping the house for sale. Rich even helped us when a repair issue came up in the middle of every. I would recommend them to anyone who asks.

Update: Rich reached to me and was apologetic for the service, or lack there of, and I appreciate his openness and honesty about the company and my personal experience with them. I am happy with his willingness to hear from me and his efforts to rectify the situation. Admitting mistakes is a wonderful insight to this company's level of integrity and that is very important to me. ----------------------------------------------------------------------------------------------------------------- I will never buy from this company again as my experience with them was awful. I won several items in an auction, with one of the items being a Lazyboy reclining sofa. They included in the instructions that the sofa was heavy so we should bring adequate help to move it and that's exactly what I did. They neglected to measure the sofa and the doors it would have to go through to get it out of the house. Well, the sofa was too large to fit through any of the doors so we could not get it out. When I told them I would want a refund if we couldn't get it out, they said I'd have to pay yet another fee to leave it there. Seriously, I would have to pay them an extra fee for not being able to get it out of the house without destroying it. It was their fault for not making sure it could even be removed, but I would have to pay for their incompetence. I contacted the owner of the house and got permission to leave it there until I knew whether it could be taken apart and she agreed. I called Lazyboy and they informed me the backs were simple to remove by just raising a few levers in the back of each section. We went back a couple days later with the owner and easily moved to sofa into my house. I do not understand why a company that sells merchandise wouldn't know that Lazyboy furniture has the ability to be easily taken apart. This cannot possibly be the first time they sold Lazyboy furniture, they should have informed us about the backs being removable and they most certainly should have measured the sofa and doors to endure the bidder could remove the item. The last straw for me was being told I would have to pay a fee even though the error was theirs. Never ever again will they get a dime from me and I am telling everyone that I can about this shady company.

Easy bidding, personal staff,, excellent communication, fast & safe shipping... I can go on and on. All around pleasure. Can wait for next auction.

This was my first time participating in an online auction (I may have a new retirement hobby). I bid on this old sink and will be repurposing it for a vegetable washing sink in my garden. Great people and extremely helpful! Give it a try and you are sure to have fun.

We bid on an estate sale item for the first time. The online process was so easy and pick up went smoothly. Thank you Schur Success Group!

Schur Success Auctions helped our non-profit organization move a bunch of farm related stuff that had been lying about unused on our property for years. From the day we first invited several local auctioneers out to assess what we had, Rich Schur was courteous, professional, encouraging and helpful. He gave us some really practical advice and was the only one willing to take care of our needs. Rich didn't pass us on to a subordinate, but fielded all of our questions and concerns personally. He worked with us on some accommodations on our contract and didn't put up a fuss when we asked for those things to be put in writing. He tried to make it as easy and painless as possible for us, since we'd never done anything like this before. When His team came out to photograph what we had, they were both professional and personable. They posted it on a website and took bids for ten days. The site was user friendly and attracted lots of buyers from the surrounding region that probably would not have found our ads on Craigslist or been able to come in person. The day of pick-up, the crew was just as great. These guys are real pros with years of experience, and it shows. They are also just plain good folks! We made a good chunk of change on some items that were taking up space and were able to put them into the hands of some happy buyers. If you have some higher value items to sell and aren't sure how to move them, I highly recommend the folks at Schur Success Auctions. They'll take care of you and your buyers with the same great professionalism and finesse!

On a scale of one to five I would give Rich and his team a 6. They went above and beyond on everything I ask of them. The sale and auction was so easy and seamless at a time in my life that I didn't need any complications. I would give all of them my highest recommendation.

This was my first time bidding and I have to say how great the folks were in helping me understand the process. I did a viewing of the item and couldn't be happier with how I was treated by the office staff. I enjoyed the experience so much I will be doing this again!

I love the current photographer. The pictures are fantastic and very accurate to the real items. A lot of great information is provided about each Item. I've been buying from Schur for years and they provide great quality for the prices. They rock!!!