Santander Bank Branch Providence Rd, Whitinsville

No customer service whatsoever! Was trying to make a simple change to the account. Two weeks gone, nothing has been done. Calls and emails never returned. Thinking about moving my account to different bank.

Nice friendly staff. App is complete trash, facial recognition never works and is buggy. Isn’t the future of banking online Resend password code never comes through. 1997 -2022

For the past several months when I visitd this branch, 2 of the tellers are not wearing facial coverings. Denise routinely has her mask below her nose and the neck sleeve Harvey wears is usually slipping off his face. Today when I walked in, both Denise and Harvey had there mask & neck sleeve below their chin and didnt even make an effort to cover their face until a second customer walked in. The other teller and the 2 others sitting at their desks had their masks on. If you have to visit this branch use the drive through or make sure you have a good mask on

Staff are always incredibly helpful and friendly. I've had nothing but amicable interactions and great service each time I'm here

Very nice staff. Gave my son extra lolipops and a coloring book because it was his birthday.

Very horrible service, the attitude of the teller was terrible.

The staff go above and beyond!