Santander Bank Branch Harvard St, Brookline

Amazing team - greeted immediately. Manager, Ken, went out of his way to make the experience meaningful. Highly recommend this bank and team to my friends and family. Thank you for being there for your customers - super helpful all around.

This Santander branch is great. Kenneth and Alizabeth were so friendly and helpful with our banking needs. I wish every trip to a bank would be this easy and I would go out of my way to visit this location in the future.

Every time I visit the Brookline Village branch I feel welcomed and know my financial needs will be taken care of. Ken has created a professional and warm community in this bank. Having used it for many years I look forward to any more.

This global bank has managed to create a community branch in Brookline Village that works beautifully. Friendly, accommodating, knowledgeable, the staff feel like neighbors. I recommend this Brookline Village Branch if you enjoy being treated like a local – even with needs that are global. Young staff treat all without ageism, sexism, and even are pet friendly!

Friendly and knowledgeable staff. Ken helped answer a TON of questions I had about finances in general, in a way I could understand. I travel a little further to go to this branch because they make me feel so welcome.

What can I tell you! This is the best bank, the best team, the best branch, the best branch manager!!! This is my 35th year with them. It comes from my heart and my intellect.

If I could give this place 0 stars I would. The manager Ken was the worse person in the world, did not help and acted like he didn't even want to try to help me. It also looked like he treated his staff horribly. I love Santander but I will NEVER go to this one again, now I know why there are never any lines there.

Very friendly staff, not stressful location, easy for parking. Branch manager is eager to help and very knowledgeable 👍🏻👍🏻👍🏻👍🏻👍🏻

The bank manager should be fired. He was not helpful, extremely rude and very arrogant. Worst experience I've ever had in a bank in my life.

Great bank, friendly staff, super helpful - going here for years.