Sandy Spring Bank Jennifer Rd, Annapolis

Sandy Spring bought a bank this august (Revere Bank) that we had a line of credit with that we had used to renovate our house. We did not receive any mail notifying us about the change (perhaps it looked like spam from a bank we did not use?). They also never called us --- they did however charged us over $1400 fees over the course of two months while we tried to figure out who to send our monthly payments to. When we finally did get a "late notice" it had no information about daily fees and was a single sheet of paper with basically no information on. We called them and they could not take payment over the phone. It had to be mailed in or dropped off (we are out of the area due to covid). When speaking on the phone they did not mention to use we were incurring daily fees for being late and no consideration was given to the fact that they totally changed where and how we could make payments. We overnighted payment to them once we had the correct info. Absolutely horrible to work with and would not recommend. No consideration given to the challenges their purchase of our bank caused us during a stressful time. We had never been late before this happened on our line of credit. We have paid off the entire line and will never do business with Sandy and will share our story with friends and family that might be considering Sandy Spring.

Recently completed a refinance of my condo with Doug Benner and his team from Sandy Spring Bank. They were a pleasure to deal with and made the process from my end easy peasy.

Doug and his team were extremely helpful in helping us to acquire loans for the purchases of our first home and second new-built home.

Bryan Hooper was great. He took the time to explained the process and answered all the questions he was asked. With his guidance and help everything seemed easy and fast. Thanks Bryan 🙂.

Doug Benner and the team at Sandy Spring gets the job done. We were able to refinance at an awesome interest rate, and have no issues whatsoever with recommending Sandy Spring to anyone looking to finance their new home.

I worked with several people at Sandy Spring Bank. Everyone was friendly while also being very professional. It was a pleasant experience.

My experience with refinancing my mortgage was efficient and seemless. Everyone (Rick Humbert and the Title Company) were professional and attentive. All went well.

Team of consummate professionals who deliver on time, with no hiccups and ridiculously quick responses. Made the whole process easier than imaginable. The highest compliment is that I will be doing more business in the future and refer to friends and family.

SSB has great people working for them! They helped me understand the loan process. They were great with communication and gave helpful suggestions during the process. Would highly recommend!

Bryan was informative, readily available whenever we needed him, and supportive 100% throughout the process. He was truly invested in making sure we got the best deal possible and made each step easy to understand.