Sandia Area Federal Credit Union Palomas Ave, Albuquerque

Terrible service provided to me, as a member. Recent Saturday appointment, was never fulfilled by this location. Wasted my time and staff member totally dismissed my concerns for appointment time running over 18 minutes later than originally scheduled.

Dominique C. at the Paseo and Wyoming Branch is ABSOLUTELY outstanding! She was extremely pleasant and helpful with our auto loan. I highly recommend Dominique and Sandia Area CU!

We went to the Coors branch to refinance our vehicle because we were enticed by the low interest rates advertised on the local television channels. Long story short when we asked one of the representatives to explain some of the extra fees on documents, he turned his computer and said " look i just typed your name in and those fees just suddenly appeared" The bank rep pretty much said he had no idea what the extra fees were for! The fees weren't much but the fact that he couldnt explain how they were calculated worried me. We obviously weren't very comfortable proceeding with the loan. Needless to say our facial expression showed our hesistancy and distrust. Instead of trying to get us answers, the representative eventually told us that whether we got the loan or not he got paid his hourly rate regardless. In my honest opinion, it was an absolutely terrible banking experience.

Sandia Area FCU Paseo branch recently held a cyber security seminar for interested members. It was particularly well attended and well organized. Everyone who attended was very impressed the level of knowledge of the staff regarding the subject matter, and I learned some very valuable ways to increase my security level. I was glad that I chose to attend the seminar.

Did not offer a solution to helping me with father's banking after he passed. I had to drain the bank account a little at a time and then 6 months later was able to close account. VERY unhelpful!!!!!!

They used to be a good company but have become too much like a bank. Their "fees" took every penny I had. I called so many times and they wouldn't return a thing! Don't put your money here!

My family has been very happy having our accounts with Sandia Area FCU. They're very helpful in person or over the phone, have convenient locations for us, and being able to use the CU Anytime ATMs all over town is very convenient.

Every time I call I always get someone so courteous and friendly I love banking with Sandia would highly recommend this institution.

I love the fact that you never feel like you're being pressured by the staff. They help you in anyway that they can, and do it quickly. Always refer friends and and family to this branch!

I was having issues with my banking app; Amber was super awesome and helped me out super quickly. Thanks girl 🤗