Sandel's Loan Inc W Federal St, Youngstown

Reading all the reviews of how bad the customers service is, quit being babys, when i first started going there i almost felt the same, but after many years of business and getting to know the employees and owner ive come to understand and get along with them, they've helped me out many times when i was in a pinch and went way beyond and above of what any other place would do. I don't do business with anyone but them now. Understand they work in downtown Youngstown so their useto dealing with a rough crowd as it is so look at it from their side also.

Let's Be Honest" Feeling like as a young black man I should have stuck with my first thoughts and never walked into this pawn shop.. I immediately got the feeling of being unwanted there with no greeting but for I'm guessing the "owner" to suggest that I stole something even after I've showed receipt of sale is every bit of discouraging then to be offered not even half of what I paid for them to more than likely sell it for even more than what I paid is screaming in m5 opinion "CHEATS" My Suggestion, don't own a pawn shop if your a cheat because your just a building wasting space. What is your purpose.

Not the place to go if you have anything to sell they don't seem to want to buy anything. I've brought several items over the years coins, gun accessories, game consoles they are never buying. I only try them first because of the location but I always end up going to the pawn shops on the Southside. Customer service is a joke God forbid you have a question they act like your bothering them. If they are supposed to open at 10 don't count on it they are always late! I don't know how they are still in business. They should retire and sell it to someone who actually wants to do business in Youngstown. They are burnt out! It's a great location lots of potential just need someone to take over that's not a lazy bum!

WORST CUSTOMER SERVICE EVER. One guy said he didn’t wanna help me because he was trying to close early. What!!? I saw them get into an argument with a guy because he was lowballed and the guy kicked him out and turned his anger on me and the other people in the store. Would not recommend.

Tried to sell me a marlin model 60 for $135. This marlin wouldnt even close all the way because it was so dirty. Marlin 60 is brand new at wal mart for $150. This place is a joke. Everything is so over priced. Do your research if you plan on buying from there.

I had a great experience there I know a couple of the guys personally but to see them interact with other customers with the same passion and care is a beautiful thing to see.

Absolutely love the ring that I got! We got a great deal and I love the work that they did on my other rings! The owners are awesome!

I don't know about their prices for other items. Bu their video game prices are unrealistic. I saw a copy of black ops 3, thought it said $30, but assumed I was wrong, no way they'd be selling a USED copy for the same price as a NEW copy. Sure enough, I was right.

I love these guys they have always shown generosity and professionalism. I love doing business with them. I highly recommend them.

Not that many items to purchase unlike other pawn shops😞 I just went in to ask a simple question about purchasing and owning a handgun and he was dumbfounded 😕. Considering that they sell handguns as most of there business there, the only one even around here, but could not answer my simple question. What a bummer😬!