San Marcos Toyota I, San Marcos

I have to give a huge shout to San Marcos Toyota and their awesome staff.... Made our buying experience smooth and painless .... special Huuuge shout to our salesman Donald Wilhite.... Donald is a very respectable knowledgeable young man who truly made our experience a great one...and will be our go to guy for cars from now on... true professional in every sense of the word!!!! I totally recommend Donald and San Marcos Toyota for all your new and used car buying needs !!! Thanks

These people are Awesome... . Ubaldo our sales representative is awesome and they were never pushy and they work hard to find a deal for you... I would definitely recommend going here for your car....

Mireya Sanchez was immediately greeted me and quickly assessed what I needed in a vehicle. The service was great and I'm happy with my new vehicle.

Had a Truck listed for 13k on the sticker and the website. Went in and the first salesman said it was wrong and checked on it and said well there was nothing he could do. I went to the sales manager and they told me they would honor the price today only. I told them I would come back after work. Get a call that offer was not today only, it expired once I left the car lot. Not cool to list a price then not stand behind your price. Not my fault. I will never go back to this place. Bring in printout of price when you come in, its likely to change.

Mike Hickey is the epitome of a true professional. His has the perfect blend of a great personality, subject matter expertise, and level of confidence that would be helpful to anyone looking to buy a vehicle. San Marcos Toyota struck gold by hiring this young man. God bless.

What a horrible waste of time. I had a coupon for an oil change at San Marcos Toyota, and wanted to buy/install a new car battery, and have them rotate my tires and check the brakes. I would normally have my independent mechanic do these things, but with the coupon I thought, Why not? I called them first to make sure the coupon was good and they were like "yes of course come on down it is first come first serve." So I get down there, pull in where they tell me too, and the greeter kid is asking us what we are here for. I tell him, and he directs us to a small desk with a very unhappy looking man sitting behind it on the phone. The greeeter tells us to sit here and that the gentleman will be with us shortly. The greeter walks away and we sit down. Immediately the man puts his hand over the phone and tells us he can't help us, he is busy with two other customers, then he glares at us like we have done something wrong to him. We quickly got up and went to go find the greeter, but couldn't find him. Tried to ask someone else who worked there, but he was just a floor salesman. I joked about if I buy an $80,000 Land Cruiser could they at least get my oil changed on my Solara? Never found the original greeter, and the people at their desks were already dealing with customers (none of whom looked happy). The young lady, a receptionist or something, was too busy flirting with the floor salesman..... Around that time some jerk from outside comes in and yells "Who's driving the Solara?" and I think I'm finally getting my stuff done. Turns out he wanted me to move my car and he did not care one bit about my predicament, just move the car and talk to somebody inside. Well I move the car and pull all away around and come back into the service area and now I'm parked behind six or seven cars. This time instead of going inside I call the number and ask to talk to someone about getting my oil changed. The young lady transfers me to a voice mail. I hang up, call back, ask again, and again get voice mail. I call back once again, and explain to the young operator girl that I would really like to talk to someone human and not have to talk to voicemail. She puts me on hold, and transfers me to voicemail one final time. At this point I give up. What a confused mismanaged place of business. Someone told me later that thank goodness the dealer never touched my car because no telling how bad they would mess that up, too. If they can't even competently get you in and take care of your needs up front, imagine how disorganized and unprofessional they are going to be in the back where they actually do their work on your car...... So I wasted about forty-five minutes that day, but luckily it didn't cost me anything....

Wanting to purchase a new car for my son, I saw an add on Auto Trader for a 2012 4 Runner Limited. Seemed like a great deal, so I called the salesman, and he answered all my questions regarding the car. Today i drove to San Marcos from San Antonio to purchase the car for $25,700.00. When i got there, the car i came to buy was NOT a Limited, but a SR5. A completely different package. THAT IS NOT WAS ADVERTISED. When i asked to speak to the used car manager, I was introduced to Donnie Sommers. All he did was apologize, and BLAME IT ON A THIRD PARTY. I feel this is FALSE ADVERTISING. There were several other cars miss-labeled as well. So before you drive to San Marcos Toyota, beware for fake adds.

We had a great experience, Sam Coffman was very patient and went above and beyond to meet our needs. We walked out 2 vehicles and very happy customers

Bait and switch dealer. Set up an appt less than two hours from arrival. The salesman knew we were driving over an hour to get there. Upon arrival car not available. Come on. Will not recommend.

I had a wonderful experience buying a vehicle. Manny and Danny were very helpful and patient with me. I recommend buying or selling a vehicle from San Marcos Toyota.