Saline Chevrolet E Michigan Ave, Saline

Did not have a good experience. My girlfriend and I were very clear about our monthly payment ceiling. Even after they couldn't meet it, they continued to push us for over 4 hours into purchasing the car. Worse...when we decided to take the rest of the weekend to make a decision, they talked us into leaving a refundable deposit, which they promptly cashed the same day and we still haven't gotten back. UPDATE TO REVIEW (2/2/2015) I had written a previous review explaining my situation with Bill Crispin Chevrolet. I am happy to say that Debbie Crispin did an amazing job at resolving my situation and going above and beyond to make sure that the bad taste left behind was completely eliminated. After the care and efforts she put forth to fix the issue, I can say that I would definitely go to Debbie for the purchase of a new car in the future. Knowing the passion and care she puts into their reputation and customer service shows that this is a dealer that will make sure my needs are taken care of and my value as a customer comes first. Big thank you to Debbie Crispin for going above and beyond to help us.

Pat and Kathy's 2014 Equinox The staff was friendly, well organized, took the time to explain features of the vehicle, and gave us a tour of their service area so that we know where to bring the vehicle for service. They took us through their lot to show what paint colors actually look like so that we didn't have to rely only on the small paint chip which isn't fully representative. They gave us a fair price for our trade-in. Their operating philosophy is to take care of the customer and the sales and business will take care of themselves. Everyone we worked with at the dealership apply this philosophy fully.

I highly recommend this dealership!! I have had multiple experiences with the staff, and everyone has been so kind and helpful. The inside of the building is always clean and inviting. If you are looking for a positive car buying/leasing experience this is the place to go!

Great place. We got our new Equinox from there in December. Debbie Crispin is awesome. She was great to work with and all the other people that helped with us getting our car was awesome.

Always professional, explaining everything. Also people are pleasant.

My wife and I have become regular customers of Bill Crispin Chevrolet. The 2013 Malibu is our third Malibu to date and our eighth unit overall purchased from Debbie Crispin. Debbie's attension and response to our needs had made Crispin Chevrolet a very important piece of our automobile process. We know help is just a phone call away. When its time for a vehicle Debbie is always the person to call for us. We tell her what we would like to look at Then she springs into action. We make an appointment, The vehicles that we want to look at are waiting for us. She is there to answer our questions and lends us some of her expertise if needed. The Buying process is very organized and The whole staff is very kind and helpful.

I went in for a regular check up that included an oil change and tire rotation! I expected to be there for a hour or two! I was there for a whole 35 minutes and everything was all set to go! The payment process was speedy and the clerk was pleasant to talk to!

Well, I just bought my 4th car from Bill Crispen. If I'm on the used car side, I see Jon Martin . if I'm on the new car side, i see Jim Hilton. Jim just sold me my new Silverado and the entire process took about 1.5 hours. This included turning in my old lease. I could not be happier with the whole crew at Crispen. They truly put the customer first. I know i can call Jim anytime day or night and he will go out of his way to help me. Thank you Jim for everything you have done for me.

Our salesman Aaron was very helpful and made sure that we were happy with our purchase. The whole buying process went very smoothly and we are happy with Crispin Chevrolet

I would like to thank Bill Crispin Chevrolet and Al for helping me lease a new vehicle. Al made the process extremely easy and efficient. I walked in, named my price range, and drove away in a new vehicle less than 2 hours later. Thanks for the easy process!