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SAFE Credit Union N Sunrise Ave, Roseville

4.1
(10)Loan Agency
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121 N Sunrise Ave, Roseville, CA 95661, United States

+1 916-979-7233

https://www.safecu.org/atm-branch/SAFE-Branch-Roseville

  • Saturday10AM–2PM
  • SundayClosed
  • Monday10AM–6PM
  • Tuesday10AM–6PM
  • Wednesday10AM–6PM
  • Thursday10AM–6PM
  • Friday10AM–6PM
CLOSED
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    Personal Loans Near Me In Roseville of California(CA)

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    Reviews

    4.1/5.010 Reviews

    B

    Bernard Knolle
    1

    Wish I could give negative stars. They lose the title to my vehicle 3 years ago and refuse to replace it. I moved and have not been able to drive my vehicle for 7 months because I cannot register it without the title. They take my money every month though, no problems there. They are in breach of contract. Disgusting company with horrendous customer service, there is not escalation option. STAY FAR AWAY FROM THIS SCAM OF A BUSINESS

    Response from the owner

    Hi Bernard, Not being able to drive your vehicle is definitely difficult. Once the electronic title is sent to the DMV, they will then issue the physical title to the address they have for you. However, we can definitely review to ensure our part of sending the electronic title was completed. Please contact us through the "Contact Us" link on our web page so we may further assist.

    S

    Sandra Lillie
    5

    We lost my dad in May and had to take care of financial business with his bank. He was a customer of theirs for many decades and there is no question why he stayed with Safe Credit Union. They have amazing staff and everyone is extremely kind. Special shout out to Kayle Law. You were fantastic with all your help at a difficult time in our lives. You are AWESOME!

    Response from the owner

    Hello Sandra, Thank you for your review! Losing a loved one can be difficult. We are happy to hear our staff assisted in a manner that did not add any additional stress!

    j

    john mccain
    5

    Really for opening time back to 9am ! Never understood the 6 people in line, staff waiting until 10am to unlock the door? Not even 2 minutes early!

    J

    J H
    3

    I would give 5 stars honestly, they gave me a loan, a good interest rate, a good term, BUT THEIR ONLINE BANKING EXISTS. strap yourself in because we're going on an adventure SAFE Credit Union has to have THE WORST web portal for banking and loan management i've ever seen. Forgets my password regularly. Makes me call to unlock my account, verbally tells me a password that i will need to enter right then and there, and then randomly 3 steps later and if you didn't write it down, welp, start the process over because surprise you need it again. Then you get into the banking and loan management page and it's actually pretty difficult to find how to pay it as it appears at first you can only pay your loan with an internal savings account they give you, but no at the top bar there's an identical "pay my loan" option under a different heading where you can suddenly add a non frustrating bank's information in. I can imagine boomers just refinance instantly after trying to pay their bill the first time and switch to another bank with a better online interface.

    Response from the owner

    Hello Justin, Thank you for your recent review. Not being able to access necessary features of your online banking as easily as needed would be concerning. We appreciate you providing the detailed feedback as this allows us to reassess our online banking portal in specific areas. We hope you are enjoying being a member of SAFE otherwise!

    A

    Arsen Mezheritskiy
    1

    I have a car loan with SAFE CU and very happy with it, recently a rep called and offered a CC without running a hard inquiry on credit report. Discussed the details, and chose the card. I've described to the rep my intention of how I wanted to use this CC. Now that the card is open I am finding out all these different details on monthly payments, cash advances, etc. that is a bit different form what was explained. Now I have to send a letter to their corporate office because they can't close this card in their branch. This just plain sucks. Thanks for the inconvenience.

    Response from the owner

    That does sound extremely frustrating, Arsen, and we are truly sorry that this has happened.We strive to be open and transparent with any fees or rates that we have, so this is very disappointing to hear. Please contact our Live Chat service at www.safecu.org so that we can get more details on your encounter!

    J

    Jordan Mendoza
    5

    I’ve been using Safe Credit Union as a shared bank for a few years now and have had no complaints. I decided to open a couple of account with them and now I do all my banking through them. Really nice locations, always clean, very nice employees!

    Response from the owner

    Hello Jordan, Thank you for your response! We are happy to have you as member!

    S

    Sara Covarrubias
    1

    Do not bank at Safe Credit Union. As a consumer we have a legitimate right to ask questions as this bank failed to do their job. **Always** Ask your bank to verify funds**

    Response from the owner

    Hi, Sara. We are so sorry to hear that your experience was not exceptional and would like the chance to make it right. Please contact us at (800)733-7233 so that we can get more details and further assist you.

    M

    M H
    5

    I find the staff very helpful, and willing to listen to my wishes for my money or plans for a loan. I've never had a bad experience here.

    晚红小拓
    5

    All the Tellers are always friendly, but Customer Service Supervisor, Kelly Northcutt goes even further to be helpful, very much appreciated today.

    E

    Ed Novak
    5

    I love the new location - across the street from the old location - and banking with Safe. Wish Google would approve updating the location in Google Maps.

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    FAQs

    • 1. How to Get in Touch with SAFE Credit Union?

      You can reach them at +1 916-979-7233 or go to their website and fill out the online form.
    • 3. How Can I Apply for a Loan from SAFE Credit Union?

      To get loans from SAFE Credit Union, you can fill out the online form on their website or pay a visit to their office. You may be asked to drive your car there when getting car title loans. Click here to learn more information about auto title loans.
    • 5. What to Do If I Can Not Make the Repayment of My Loan?

      Defaulting on a loan can have a serious impact on your financial life. Get in Touch with your lender if you think you may miss the payment.
    • 2. How Do I Find SAFE Credit Union?

      You can find this company at 121 N Sunrise Ave, Roseville, CA 95661, United States. Use a Maps app to show routes to SAFE Credit Union.
    • 4. Is SAFE Credit Union an Agency or a Lender?

      SAFE Credit Union is a Credit union helping you deal with money worries. Enter our website to get personal loans with low interest rates for almost any purpose.
    • 6. Does SAFE Credit Union Offer Loans for People Who Have Poor Credit Score?

      Yes. You still have chance to get loans with SAFE Credit Union if you do not have a good credit. It is also available to get online installment loans with bad credit scores via our website. You can also find some useful info about a personal installment loan via our platform!