S&T Bank Logan Blvd, Altoona

Went to get a reconstruction loan in aug 2021. The guy doing our loan got fired right before we were suppose to close dec 3rd 2021. Karen took over our loan and it's been a nightmare ever since. She's so unorganized and has no clue what's going on.. "told us we still owed money on a house we sold in August 2021" then we had to start the process all over again.. (bank statements, paystubs, w2's ect). she Asked me to bring in w2's a day ,so I did made a special trip down, too only have her tell me she didn't need them now.. it's now middle of January (18) and we still haven't closed.. it's been the biggest ***show ever!! We both have excellent credit and both make around 100k a year.. Now we are going elsewhere!! Fed up with lack Of communication and the urge to close our 260k loan.. I Would give them a 0 star if I could!! Thanks for wasting 6 months of our time and lives while we made living arrangements elsewhere as construction was suppose to start already.. I will never deal with "Karen" or s&t bank AGAIN!! Closing all my accounts I have with them!! They are what you call a true JOKE!!!

You take drivers license/i.d for reason ...anyone who is seeking to open account here just know if you pay anyone for anything with a check and they don't have an account here also. if you are not available to answer the phone when the person u paid is trying to cash their check then they are not getting paid until u have contacted the bank. in saying that independent contractors if u don't have an account with this bank then u might want to think about accepting a check from someone who writes off this bank

Possibly one of the worst experiences I’ve had with a bank. I wouldn’t recommend ever doing mobile deposit. Make a deposit 13 days ago and still don’t have my money. They are trying to tell me I might have to go and get a new check. The customer service is horrible, put a message in for “someone qualified to answer” and waited 3 hours to just have them say the message didn’t even get passed along. I thought this was one of the best banks, apparently not. I would do my banking elsewhere.

Andrew Snare provides awesome mortgage services. I’ve worked with Andrew on numerous occasions and he always does a great job.

Great Bank- We did our mortgage with Andrew Snare. He made everything simple! Thanks!

Friendly ,informed, staff. Great fraud "watchdog" protection services.

Great bank to deal with, great banking options, and great customer service!