Russell Smith | Branch Manager, NMLS ID# 78989 with ALCOVA Mortgage S Jk Powell Blvd, Whiteville

They really don't get any better than Russell Smith. He is very professional and all over each detail every step of the way. He has surrounded himself with a wonderful team in order for each client to have the best experience possible. He has done a few mortgages for me personally. I would recommend him to anyone.

I have bought and sold 8 homes over my life and Russell Smith and his team excel at exceptional service. I could even get a response on weekends. Amy was super to work with and kept me updated throughout the loan process. You are ABSOLUTELY in good hands with them. I highly recommend Russell Smith and Blue Ridge.

Russell Smith and Amy Kurtyka are simply the best in the business. They completely saved us from disaster during our home purchase. My wife and I had been working for almost 2 months with another bank on a mortgage. 1 week before closing, despite meeting all conditions, the bank denied the loan. We were crushed and desperate. With us WAY too far along in the process to start the home search again, and with an anxious seller, there was only one person recommended to us: Russell Smith. They told us if anyone could pull it off it was Russell (and Amy). And they did it. IN 6 DAYS (start to finish) we were approved and were able to close on the original close date. No one can believe it, and neither can we. Russell and Amy worked well into the night every one of those 6 days and pulled off the impossible. Now we have our dream house. We will forever be in their debt...so to speak. I will never work with another bank. Blue Ridge Bank should be the first and last place you look to meet your lending needs. Don't waste your time, go with the best.

I've worked as a real estate broker for 17 years. Over that time, I've had the pleasure of working with many competent loan officers, however, NONE of them have exhibited the combination of amazing depth of knowledge about lending, attention to detail, ability to anticipate and navigate around the inevitable "bumps" in the road, willingness to push hard to make things happen, and  genuine desire to help others. Don't let his quiet nature fool you: Russell is a rockstar!

Smooth process! Russell and his team let us know at all points what was going on. The explanations of why & how was so helpful! It had been over 20 years since we did this process & we were grateful for the expertise!

Russell is very easy to deal with, available at all times and extremely helpful. We had an amazing experience

Absolutely the easiest loan I have ever received. The staff is great to work with....very knowledgeable and helpful! I recommend Russell and Blue Ridge Bank for you home mortgage!

I simply cannot say enough good things about Russell Smith. He was recommended by a fellow Realtor, and his service was extraordinary! I have been selling real estate for many years and can honestly say, I have never had a better experience with a lender!

Russell was a true professional and extremely responsive. Answered all our questions thoroughly - even at odd times and over weekends. Appreciate him and his team - highly recommend!

Russell and his staff made our loan process quick and easy for my husband and me. Their detailed checklist reminder helped us process the loan quickly. Russell and Amy feel like friends now.