Rush Truck Centers - Whittier Kella Ave, Whittier

I bought a truck from this place customer service is under zero. Under My truck completely rust I didn't see because they was painting under the tuck now I didn't received license plate I sent text messages I called but no one answer me just they are the best when you are buying truck but after transaction if you have problem you can't find someone for answer I recommend if you want to buy truck forgot this place

Just gave up and went to another dealer. Built a vehicle online and chose Rush to order the truck through. Confirmation from Ford said I’d hear from Rush within 24 hours. Four days later after hearing nothing. I walked into the dealership spoke to a rep. I’ll admit decent customer service. He said he’d speck it out and call me that day. It’s been three weeks. I ordered a vehicle with another dealership. Ford even sent me a customer service survey to fill out which I rated Rush poor. Seems like if your not ordering in bulk, your not on their radar.

Excellent and courteous service all around. They did not have the part required but managed to find it in a timely manner. It was a Friday and it could have very well resulted in an hotel for the weekend. Instead, I was able to have a nice cold IPA at home Sunday night!!!!

VERY BAD SERVICE , my uncle and I arrived 10 min before they closed, since he wanted to buy some trucks for his business, so we went in and began to observe the trucks. Then a man arrives in his small black truck, lowers his glass and tells us "you have to leave now, right now" VERY BAD SERVICE I think that is not the way to treat your customers.

Very helpful and really quick to get you in and out.

Horrible service. I get thrown on hold. Line cuts, I call back. Thrown on hold. Call ends after 20mins on hold. Call back, they say "how can I help you?" then back on hold for another 20mins only for them to disconnect the call again. If I could give zero stars, I would. The one in Fontana is not much better either. Good luck with this outfit. Had to edit, finally got in contact with a employee there only to be hung up on. Find a different store, save your time :)

The experience I had at Rush Truck Center was Great with Larry Parks,he is very professional and nice. He knows what he's doing.Thanks again Larry.

They will rip you off! Don't take your truck here. They took a week and charged us $1800 just to "diagnose the problem" then charged us another $3900 to replace the fuel pump. Then when we were going to go pick it up, they told us it suddenly "would not start" and they could diagnose it in a few days. The manager Ron must be on commission. Steer clear.

Stay away from this place, it doesn’t work. Hard to understand why you even have to rated one start even that this place is not even worth one. I purchased two vehicles from them and casually they both have the same issue and one of them after one year of keep spending money on it they haven’t been able to locate what the problem is. If you ever feel like you want to get rid of money better throw it on the fire rather than drive this far waste time and fuel and give it to them.

Brought my truck here after calling. Over the phone they said if I got it there in an hour they could diagnos it. I got there 20 min later and the guy at the counter refused. It was only after arguing and then talking to someone else I got them to hold up to their word. The next day I waited for it to get done. Once the repairs were made they took forever to file paperwork and actually let me pay. No sense of time and won't to a thing beyond what they absolutely have to do. That and they charge a lot more than what is reasonable. Never coming back.