RP Funding S International Pkwy, Lake Mary

My husband and I just refinanced with RP Funding. First our loan officer was apparently fired, then our loan was transferred to a fulfillment team which was a nightmare. We had to work with this rude girl named Kimberly. She kept requesting the same information over and over and over again. Things we already sent in. If we said anything to her, she was snappy and defensive. She would call and email us numerous times, but whenever we called back in, we were told we weren't allowed to talk to her!? We called back a few days later and spoke with yet another rude girl named Kimberly. Whats the chances? Eventually with persistence, we got the Vice President, a woman who sounded Jamaican. Completely arrogant. No customer service skills at all. Wow. We finally closed and I got to tell you, I will NEVER do business with this company again. Didn't get a final CD until hours before the closing. I guess that's so we couldn't complain about rate and mistakes. Really unprofessional.

I can't recommend RP Funding highly enough!!! Our experience was wonderful from beginning to end. Our loan officer, Jennifer Ceballos, was caring, professional and extremely competent. I used to be a loan officer myself so I know a good one when I meet one. I would use RP Funding again without any hestitation!

I have tried to use RP Funding multiple times and their rates are higher than competitors. They also don’t honor their price match guarantee. On one property they quoted me 2% more than a competitor.

RP Funding was so fast in returning my initial inquiry. They were very helpful and very communication (with the exception of our processor, but I don't believe that's an issue being that particular employee (. We were very pleased with our refinance and would use them again in the future, if the need arises.

RP Funding is the best. Michael Del Valle and Yara Awada were very helpful. The entire process was quick and easy, way better than when I originally purchased my home. No closing costs is real, they really do mean NO CLOSING COSTS. Would definitely recommend them to anyone, will be using them again for any future real estate transactions.

From the initial phone call through to closing, everyone was extremely personable and efficient. Questions were answered immediately. The experience with RP Funding was, by far, the best.

They didn't close my loan on time for my original closing date but they kept promising me that my application was easy and everything would be done one time. I didn't get the house until 10 days past the original closing date. Good thing is they reached out to me after my feedback and provide a remedy, which I think is sincere. I know a mortgage process involves several parties and it's not all their fault, but they could have done better.

We started with our home buying with a different mortage company, but we were not getting the communication that was needed as we are / were 1st time home buyers. My realitor recommended RP Fundig and Melvin Kelly. We could not have asked for a better team or a better loan officer. He guided us every step of the way along with our Real Estate Agent, Janelle Endres. Our home buying experience was in interesting ride, but in the end it all worked out and it is all Thanks to RP Funding!!!! Please Keep Up The Great work!!!!!! We will difinetely go thru RP Funding again and Melvin Kelly will be my 1st call!!!!!

RP Funding was an absolute pleasure to deal with. Our Loan Assistant, David Jayson, was on top of everything. He was such a pleasure to work with. Guiding us through the mortgage process, with patiance. Answering our calls or calling us back in a timely manner, when we call with annoying questions. Always pleasant and caring. Thank you David. Then there was Jammie Johnson, Proccesor / Fulfillment, on the ball she was. Jammie had the same attributes as David, so caring so attentive. Thank you so much Jammie for your hard work. Had our closing in just 4 weeks, amazing! I know Elon was working in there somewhere to. Thank you so much! RP Funding Thank You!

After a month and a half of being told the loan was good, I was denied 3 days before I have sell my house. Waited for weeks to get the decision, met every demand and standard they requested to be approved and was arbitrarily denied the loan, causing undue hardship and stress for me and my family. Completely unreliable and total waste of time and effort. Do not use! Also, they don’t cover closing costs as they claim to.