Royal United Mortgage LLC Arley Way, Bluffton

I recently applied for a mortgage at Royal United. I don't understand why people complain about this company, maybe they did not qualify and react that it is a scam in bitterness, I don't know. When I applied they asked for many documents to qualify, that is the nature of the mortgage business which takes time to process. Their company reprsenative that I used was Jenna Beaird. Jenna took me Through the necessary steps of assembly of the documents required in my specific case during which time she answered all my questions with patience, professionalism and respect. Jenna is an asset to Royal United and is a genuine person. I do recommend Royal United Mortgage

Terrible... most likely a scam. This was going to be my first time buying a house... I was told I only needed certain documents, then I would get pre-approved, then I could shop for a house and make an offer. Then I was told I needed more documents submitted? Then the advisor would barely contact me back when I asked what was needed. This was over a 2 week period. I left multiple voicemails and emails. Then I was told it was my fault through email and once I told them to delete my documentation and I would no longer be working with them I got a response within minutes. The reviews on Here are very deceiving. Do not recommend. Huge waste of time.

Royal United is an awesome place to work! They give you the tools and resources necessary to perform the job at a high level while giving you the advice you need to push yourself to the next level. Within Royal United there are a lot of different opportunities to learn and develop both in your professional career and your personal life!

I should have listened to my gut and not wasted over 3 monthes of my time with this company. The representative and underwriter were on vacation, and they could not find a local appraiser. I Did !! Then after almost 4 monthes, they tell me my appraisal was too low. This was a week later and no indication that 185K was too low. Is this a scam? Or maybe this company is prejudice against a single woman. But i'm a woman with an excellent credit score, and solid work history. I was only asking to borrow 115k to lower my monthly bills. Maybe I was scammed out of $600 I gave this company. Whatever the case, be warned !! There are many lenders out there and the great reviews on this page are most likely fake.

It was our extreme pleasure doing business with Roger and his team as Royal United Mortgage. Not only was the process fast and efficient, it was pleasant, quick with little to no effort on our part. We would highly recommend Roger and his team to anyone looking for a mortgage or refinance.

We got our refinance done here a year ago with Joey Crawford and it was a really pleasant experience. He made everything really easy and got us in a program that suited our needs. Now my wife works there and loves it.

Sarah did a great job with my refinance! Couldn’t have asked for better customer service. I was a little hesitant at first but she walked me through the process and made sure I was in good hands. 10 out 10 experience!

Very nice people, and gave me a great rate on my refinance loan. Thank you Royal United.

Royal United Mortgage is a great company. Helpful every step of the way with my refinance. My loan officer was efficient and personable. I would highly recommend this company.

Why people refinance their houses? To get better interest rate (lower monthly payments, safe money) and/or get some cash for whatever reason it may be. Not in my case. My rep Robert Mondo promised to refinance my house based on my credit report (810 points) and appraisal, but appraisal would have to be done first and PAID BY ME $490.00 So I appraised my house and it showed pretty large equity much higher than amount for refi. Meanwhile he begged me "please don't go to anybody else". Then I received lock in contract which showed closing cost almost $10,000.00 I figured it's ok my payments going to be lower and expense will pay for it self over period of time, so I signed. Guess what, he and Teresa Lindsey (Loan Processor and Team Leader) brainwashed me for the next 3 month to no avail. At the end instead of cash in my pocket I'm out of $490.00 PEOPLE BEWARE DON'T PAY FOR APPRAISAL NO MATTER WHAT, BETTER YET DON'T DO BUSINESS WITH ROYAL UNITED!!!