Rondout Savings Bank Broadway, Kingston

Don't do business with them. My father died and the family has been trying to close my parents joint safety deposit box for YEARS. We just can't. We got the original death certificate, and then something else they wanted from the county courthouse and brought my elderly mother in to have it notarized, and we STILL don't know what they want and they won't let us close it, and keep sending us bills for it. It's been years we've been trying to close it.

Barbara was extremely rude and seemed extremely bothered and busy. I had then asked for someone who had sometime that I could speak to and she refused saying "I handle all the calls that come in it's my job to do so" I then explained I did not feel comfortable I felt rushed and had asked for a manager and she refused to. Highly annoyed now my family and I must come in and have a sit down.

I've done banking here for years. Things always change as personell change. There staff is always friendly and have always treated me well. Do I like bank fees? No but at least they give you a list up front.

Very good walk in service, usually able to cash my checks within 2-5 minutes of being there, attractive bank tellers is a plus too

Something is wrong with the drive in window that has transactions taking so long.the last three times I had to wait a full 25 minutes for the person in front.one day a walk up spent 25 minutes in full blown argument with cashier.today whatever was going on was not suited for the drive in certain transactions should NOT BE ALLOWED

Rondout is always helpful with all my banking needs for both business and personal.