Ron Craft Chevrolet I, Baytown

Bought a 65k 2017 Chevy 3500HD recently and had to return it for repairs after 400 miles the check engine light came on. As far as service and professionalism, had a great experience. Very upset about the check engine light.

Just had a wonderful experience with Ronald Goudeau. Listened to all my needs. Would highly recommend going to Ron Craft Chevrolet and asking for Mr. Goudeau.

Want to buy a new car? Read this. Their powertrain warranty is useless. I have just been on the phone with the service department. My vehicle is 4 years old, 51000 miles, still within the 60 month 100000 miles powertrain 'warranty' they offer. I have a check engine light on. I was told it will cost $129 just to have a look at it. It will be free if it falls under warranty. However - here is the thing - if it does not fall under warranty, the $129 is theirs. And they will not tell you if the problem falls under the warranty or not before you pay them the $129 - according to them, the 'check engine' light can mean something is wrong with the engine - THAT IS NOT COVERED by the powertrain warranty. I don't know about you but I am not a mechanic - the light says 'engine'. I thought the 'powertrain' means the engine and transmission. Not according to these guys. They stick to their fine print real hard.

Staff are always very friendly and accommodating. The wifi, however, is very spotty - which makes it difficult to get work done while waiting in the lounge.

Absolutely wonderful. When no other dealership would give me a chance, Chris and Robert went out of their way to make sure I got put into a vehicle. I would definitely recommend them to anyone looking to buy a vehicle.

Our salesman Johnathan Hernandez was very understanding and patient in finding us a Chevrolet Silverado. Will definitely recommend him and the dealership. Thank you! 👍🏻

Saul was extremely helpful during our purchase for the 2017 Chevy Cruze. Very attentive and will defenitely recommend him to our family and friends. Saul was knowledgeable to the newest technology and assisted us with the setup. Thank you see you on our next purchase. Sincerely, Luis & Nancy

I do not care to do business with some of the Service Dept employees. They are simply rude. No matter what day of the week it is. I have experienced this demeanor among the Service Dept employees several times over the years.

to keep this short, this place blows. I wanted to test drive a Camaro to compare the mustang to it and they wouldn't do it. they said " we don't want you to waste our time". Then they proceeded to question my job, what I do, what bank I've financed with before. I told those guys I wanted to see if I like the camaro but I don't even like the dealership already. GO TO A different dealership this one's manager sucks most likely, expect shitty deals.

i went online and looked at trucks and i saw a good 2017 chevy for 40,000 but it was lifted and had big rims and tires. so i went to the dealership to go buy it and when i got there they said that it was 70,000 with a lift kit and rims. and on the website it said that the price was for everything showed in the specs and pics. idk if thats what they do to bring customers in but ok..