Rogue Credit Union Lithia Way, Ashland

Refreshingly prompt, accurate, and helpful banking experiences so far. I cannot say enough good things about this bank after having so many poor experiences with my previous bank of many years. The tellers have been efficient, helpful, and friendly. My previous bank overcharged for every little service, and I often caught them at usually small and annoying, but occasionally large mistakes . So glad to now be banking at RFCU. Keep up the good work! ;-)

I cannot wait to close my accounts at this sorry excuse for a bank. I've been a customer at RCU for about 12 years and I've been extremely patient with the amount of bull**** they've drug me through, and I've finally had it. 1. Constantly putting my account on hold for making purchases online, even AFTER I talked to them in person to clarify the sites I normally buy from. 2. They stopped sharing between credit unions without making that clear, the website hasn't even been updated to reflect that so how would you know?! Most of the banks I went to didn't even know yet. 3. Last year there was an auto-loan event they hosted, and I was interested in taking a loan for a used car just so that I would have extra cash on hand in the event of an emergency. When I asked the teller about the program, she literally sat there and laughed at me, eventually collected herself, and told me to go wait over there. Extremely unprofessional and made me even more uncomfortable than I already was. Forget these guys, go stash your money literally anywhere else.

I love the Rogue Credit Union. All the tellers are friendly and family-like. After various bad experiences with banks over charging for their services, being a member of the Credit Union is refreshing and simple.

Normally good service but very poor service today. I waited in line to see a teller so I could be helped by a rep, the two reps on duity took people from the back of the line first, I waited 45 minutes before being helped and almost had to leave without being helped.

I was told that you were open until 4:00 on Saturday and even double checked web and the same information. However when I walk to the bank it was closed and a sign saying closed at 2:00, very disappointed.

Join a Credit Union NOW! This one is full of helpful staff offering a wide range of banking services....locally.

1 star is 1 too many for this bank. SUCKS. Long line, rude employee. Bank policy change on dealt basis based on the employee mood.

If you can't make it out to Medford, there IS a branch here, but it is small, with limited parking and usually a line

Just switched from wells, your online banking isn't working for me. Vary unprofessional.

Don’t waste your time here. Go to the other Ashland location.