Rockwall Pawn I-30 Frontage Rd, Rockwall

Great customer service and great deals, although the inside has the odor of cigarettes I would rate this with 5 stars

I have been a customer here for about 5 years. I have bought, and sold here. Today, we bought a cello for my son. The manager knew a ton about cellos, and put me at ease with my purchase. He spent about 30 minutes with me, answering my questions. Very friendly, and the price was right. Always been satisfied here, but now more than ever!

I have only been to this location one time, but that was enough to win me over forever. The staff is helpful and courteous. They went out if their way to make sure I was taken care of in an emergency situation and unlike other pawn shops, they truly cared about making sure I was able to get my item back. They called to remind me and didnt try to overloan. They also have a great selection of stuff and then prices are very fair! I highly recommend this place in fact, I drive all the way from Fort Worth to do business with them. ♡♡♡♡

A couple of weeks in ago I walked in & saw a young woman on the left & a young bearded man (eating his lunch) on the right behind the counter. No greeting!! As a matter of fact the young woman was staring me down with an attitude!!! I just ignored this behavior, and briefly tried to look for what I had gone there for... I turned around & saw the young woman whispering to the young man. They then both just stared me down!! I was the only customer in there!! These people ARE RUDE!!! NEVER AGAIN!!!!!!

One time they had a contest and gave away a guitar. I was there the day they gave it away.I remember vividly because the person that won it was a Asian female that mispronounce guitar.She pronounce it like Gee-tar which made me leave real quick to laugh.I was mad I didn't win the guitar but I had fun. I have always had the impression they really care for their customer's from the first time I had visited. Really friendly staff that talk down to earth. I have been a happy customer for three year and will continue to do business with them.

Visited this location a couple of times for various business, staff is courteous & fair. There are plenty of neat items that may catch your eye and should you choose to purchase a fair deal isn't difficult to strike. My 1st pick for aby pawn needs and often just cool to peruse their wares.

Greg basically held my hand through a process I’ve never been through today. He was a true gentlemen and scholar, I’ll be returning time and again due to the excellent customer service.

They get a one-star because I could not select zero. My review specifically on the attitude of the people working behind the counter. With the closed-door book shut tone of voice before they even can help me I already know I'm going to have a bad experience. Five minutes later I was just basically treated like a piece of garbage.

Best place in rockwall/dfw to do a ffl transfer. Staff is knowledgeable, helpful, and nice. they also have nice inventory at a reasonable price.

So much nicer owner and employees than all other shops I’ve been in. Super prices and very clean overall environment. Excellent business!