Rockland Trust Bank Talbot Ave, Dorchester

My non-English speaking mother is a regular client of this bank. They are super patient with her, explain everything she needs to know in her own language (Spanish). They have a wide range of retail banking products which is also convenient. They have online banking and ATM channels. There is a small parking lot of around six spots where fortunately I have always found one spot available. But you can also easily arrive by public transportation. Always clean office. The only area of improvement is that they should have more customer service / management employees or allow to do appointments to minimize the wait. Other than this, great service!

Super disappointing. How does this bank changed its name and didn’t bother to ask me if I wanted to be part of it. I didn’t find out until I received a card from Rockland trust with card a new pin number. I still haven’t been able to login.

This Branch has the best customer service of all , Tellers look happy to be at work and The Branch Manager Silvia has alway a pleasant smile . Love to do my Banking at this Branch .. Keep up the Good work !!!

Horrible customer service at this branch each time that I come in. Eivi the branch assistant manager showed no concern for wanting to help with the issues I was having with my account nor did she have a friendly attitude. I was told if I was unhappy I could close my account. Will be closing my account and sticking with my main bank TD.

The tellers are extra nice. You never catch them having a bad day.The lines are never long youre in the door and out. I love going to this bank on gallavan bollvard.

I love this bank and all of the free products it offers when you open an account. The interest rates for checking and saving accounts are also a bonus

This bank has changed hands 3 different times. What's up with that ☹😟

Very nice, patient to help me with electronic banking.