Rockland Trust Bank Pilgrim Hill Rd, Plymouth

I was moderately happy with them despite weird security protocols and the fact that I can only occasionally buy things from Abe books, until my daughter tried to use the atm to deposit her tip money from her restaurant job. She went to the branch on Court St PLY MA, deposited money into the ATM, got a receipt that said, there was an error returning your cash, contact the bank. Bank says there is no cash. We have the receipt, and we sat there with the branch rep looking at a pic of her depositing cash and were told the ATM was over but by a much lower amount, then we got a letter saying the ATM was always in balance. Not possible. If I want to gamble, which I don't, I'll go to a casino. Very disappointed. In response to the reply below, I've done that already via the person that responded to my other post, and we've received a letter that after that saying the atm was audited and in balance, again, not what your Court St. branch rep said, and seems very unlikely given that she got a receipt that says the machine could not return her cash (where did it go then if the machine was unable to return her cash, how was it audited and in balance?) and that her account has no deposit. Your letter said it was a "notice of final determination".

Avoid this bank if you want customer service. They wouldn’t even give me a roll of quarters to do laundry

Beautiful building with unbelievable staff, Joanne is the best.

My favorite bank. Always so helpful and friendly.

This is the best bank. Customer service in and out of the bank is outstanding

A great local bank. Always support k banks.

ATM Broken. Always out if order, and takes money.