Rockland Trust Bank Union Sq, Somerville

Sometimes you feel the bank is just a Bank, another institution giving you another service. But when I opened my account last week in East Boston Savings Bank (Somerville, MA), I felt this Bank as my adviser, as my friend who wants something good for me. I had excellent attention, they answer all my questions and give me even the information that did not know that I need. They gave me time to understand the products and take my desition. I went with my 5 yo girl and they were kind to her when she was trying to participate in our conversation. I enjoyed this experience. I can speak English very well, but they offer me to speak in Spanish too (my first language). Thank you, Sebastian Rodriguez, you are a good adviser and you know how to represent very well this bank. I went to Everett's office too and they were kind to other persons too, I love this bank.

Excelent service from Sebastian and Ruslan, they made me feel like at home with friends. They resolve all my bank issues fast and make everything simple for me. Finally, I am saving money, good advises. Thank you for all your help! Very recommended for the comunity of somerville.

Amazing staff, every time I go there I feel warmly welcomed. The service is fast and easy going. Plan to do business with this bank forever.

Terrible Customer Service! Rude Managers. Very disorganized bank. They don’t even pick up the phones. Do not bank there...go to Citibank or somewhere else.