Rock Honda S Highland Ave, Fontana

We had some engine trouble in our Odyssey on our way back to Utah. Made it to Rock Honda and they had us into the shop quickly. Also gave us a ride to grab some lunch while we waited for our car. Turned out to be a quick fix and we were on our way in no time. They even threw in a new manual for us. Rock turned a potentially terrible day into a great one.

Like all other sales person all they care about the extra money they get to take home. These ppl dnt care about ur cash. They care about how much they get to keep for themselves. And will play u by making u pay the most and try and get u to not read their contracts.

Worst experience ever! They mad a mistake and gave me 0.9% apr. When I realized that they had made that mistake I repeatedly told them about it (Trying to be a good person) but they said it was "okay". Then nearly two months later they wouldn't send me my bills because I didn't qualify for the apr. that was on the contract. So they wanted to rip the contract and make a new one with a ridiculous apr. Which was more than 4.9%! I didn't agree with that so I went back to rock honda to sort this problem out but they insisted and basically tried to make me pay around $1,800 up front so that I can keep the original apr. But I argued that I will not change a thing nor pay $1,800 up front because it was not my fault they messed up the contract in the first place. So the salesman literally told me, in such a bad attitude "then give me my car back right now"... (talk about bad customer service skills). So I took the car back ASAP and the guy that cancelled the contract was so disrectful and treated me like I should have been ashamed of bringing the car back. Honestly the worst experience I've ever had buying a car from them and disrespectful customer service! Greedy bastards.

My dad always buys his cars from here. The staff is always Friendly, go above and beyond to give awesome customer service. A special thanks To David Latiff, Ruben Serna, Rufino, Iris and Jim. Thank you for providing exceptional customer service.

Completely satisfied good service thank you Luis sapien

Great customer service from Skip Cowan, he was patient and informative on the car I purchased. When it was time to buy the car he went above and beyond to make sure I left happy. I would highly recommend anyone to this dealership and to Skip Cowan.

Great service, came to my house to pick up my 2007 Honda Ridgeline that is part of the Takata Airbag recall. They even honored a competitors Coupon for Oil/Filter change and wheel alignment. Very hands on and really paid attention to me as a customer

Talk about hiring a bunch of "Rocks" at Rock Honda. Online inventory showed the car I was looking for was present at the dealer. Went to Rock Honda to look at the car in person. The salesman told me they did not carry that car in that color and recommended a different one. I pointed to two of the exact cars I described parked on the sales lot. Blank stare.

Ricky Singh made it possible for me to own a Pilot Touring. With his expertise, Ricky explained in details about each model of the Pilot. My wife and I decided to get the Touing. He also recommended the extended warranty which we did buy it. Thanks to Ricky, buying a car is so enjoyable.

Horrible service. Sold me a car and the check engine light turned on a week later. Then they gave me a new 2020 Civic and the axles started making noise within a month. Just buy a Toyota.