Robins Financial Credit Union Zebulon Rd, Macon

I've been a member all my life and wouldn't keep my money anywhere else. The lines do get a bit long but mobile banking usually keeps me from having to go in. Customer service has always been great for me.

These folks are BEYOND bad customer service!! I literally hate going into this bank!! I know customer service and this is TERRIBLE! I can find better customer service at McDonalds!! I would give this place a 0 star review if I could! Everyone acts like they are above you!! Little do they know who be walking into this bank!! They need to get right for sure!!

The worst customer service experience I’ve ever had. The call center representative was rude, abrupt, unconcerned, and overall not helpful. I have several accounts with Robins; I consider myself a loyal client however, after this experience, I will be taking my business elsewhere.

Only thing about this lil bank . They don't return funds debited by other co. Once you've canceled. I found out the hard way.

I came in to open an account. Lady at the front desk asked me to sign in and I waited for twenty minutes and no line. Another person came in after me and got taken care and left before I could see anyone. I watch many people who worked there just stand around. I got fed up and left.

They helped me get my own account and was very fast and kind doing it. I still talk to the person who helped me through it.

Thanks for Jaime the personal banker at the Zebulon branch for being so professional today , and sorting out my problem nicely and he was so easy to talk to and he listen to his customers thank you

There should be an option for zero stars! Been trying for three days to get someone to call me back. Excuses after excuses. Thanks and I'll take my money elsewhere, that's a fact!!

Nothing but good service and friendly people. Love the small town bank feel.

Been in line 15 minutes still haven't moved.