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River Bank & Trust Halcyon Park Dr, Montgomery

3.6
(5)Loan Agency
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7075 Halcyon Park Dr, Montgomery, AL 36117

(334) 396-6565

https://riverbankandtrust.com/about-us/locations/montgomery-al-east/

  • SaturdayClosed
  • SundayClosed
  • Monday8:30AM–5:30PM
  • Tuesday8:30AM–5:30PM
  • Wednesday8:30AM–5:30PM
  • Thursday8:30AM–5:30PM
  • Friday8:30AM–5:30PM
CLOSED
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    Reviews

    3.6/5.05 Reviews

    K

    Kim O
    1

    Came in with a deposit. 3 ladies who worked for the bank talking in office would not acknowledge me. They had to see me. I sat in waiting area. They did not come so I walk back to the office window so they could see me again. They saw me. I Went back to waiting area. They kept talking. I Got up again so they could see me. Another banker who was walking by and saw me trying to get their attention comes up and asks if I need help. They see him talking to me and then acknowledged him as if to tell him they were coming to assist me. They never came to help me. I was attempting to make a deposit and to open a new account . They saw me but did not have the courtesy to acknowledge me and not knowing when they might come, I left. I Forget my keys and had to immediately go back in the lobby. One of the ladies is now sitting at her desk , sees me but says nothing. Poor service or selective service. Will take my deposit to another bank.

    Response from the owner

    Hello Kim! Thank you for sharing your experience with us. Our commitment is to create exceptional experiences for our clients, and in this case, we did not deliver. Please accept our sincere apologies. If you would like to discuss this further, please contact Polly Hardegree, our retail banking manager, at 334-396-6565.

    A

    Aarti Patel
    1

    Why not count money by machine? Some day do some days not depend on person. So I am not understand why because it save time for us. Thank u

    Response from the owner

    Good morning, Aarti! We appreciate your business and will consider your suggestion. Thanks for sharing your feedback.

    S

    Stephanie Flater
    2

    There is no ATM deposit offered

    S

    Silas Jones
    5

    Great place and people, I always feel welcome here

    Response from the owner

    Hello, Silas! We really appreciate your feedback. Thanks for the five-star review.

    K

    Kami Scarborough
    5

    Friendly, courteous staff and fast service

    Response from the owner

    Thanks for the 5-star review, Kami! We appreciate your business.

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    FAQs

    • 1. How Can I Make Contact With River Bank & Trust?

      In order to get related with them for loans, you can call this phone number (334) 396-6565, or you can direclty look for online loans. If you need any loans like personal loans, you can click this place, which will be more efficient.
    • 3. How Can I Apply for a Loan at River Bank & Trust?

      The most efficient way is to fill in an online application form. For your need of cash advance loans from the Internet, simply visit our website to discover more details.
    • 5. What Am I Supposed To Do I Cannot Pay Back My Loan?

      The best way is to talk with your lender at first and think of a solution for both parties.
    • 2. Where Do I Find River Bank & Trust?

      River Bank & Trust is located at 7075 Halcyon Park Dr, Montgomery, AL 36117. If you wan to visit them in person, use the map to discover a way to get there.
    • 4. Is River Bank & Trust an Agency? Or a Lender?

      River Bank & Trust is a Bank. Or you can directly find CocoLoan, which is a lending agency, can assist you in connecting with 100+ lenders to get various loans like installment loans online, browse this page to find out more.
    • 6. Can River Bank & Trust Provide Title Loans For Bad Credit?

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