Rich Garofalo - NMLS#413811 - New Fed Mortgage Corp High St, Danvers

Rich has been helping us with financing and refinancing for our properties for the last 8 years. We know we can count on him each time when we need a new mortgage or refinancing. He provides great knowledge & service. We have a lot of questions regarding the different mortgages and he was able to analyze everything for us so we can make a better decision. Couple times I need to get a preapproval at the last min and he was able to help us even though it was late. Exceptional service!

From the beginning, Rich's knowledge and service was helpful. For over a year he helped me clearly understand the lending options and home buying process before I found the perfect home, which he was able to work diligently to see the process through until closing. Rich was always just a phone call or text away, whenever I had a question or concern at any point throughout the process. I would highly recommend Rich, his service is summarized by one word, exceptional

Rich was wonderful to work with! As a first time buyer, he was so patient with both my husband and myself. He was easy to communicate with, very responsive when we had questions, and took his time explaining everything to us (sometimes repeatedly) throughout the process of buying a new home. He is very knowledgeable, very skilled at what he does, and very personable which makes a sometimes stressful process enjoyable. I cannot recommend him more!

Rich and his team are amazing. They have gone above and beyond what I could have expected. As a first time home buyer they helped walk me through the process with very much patience. I don’t recall ever looking to get in contact with Rich and being unable to reach him. Rich made sure we met the necessarily deadlines in order to close little before we initially thought which is unheard of. Rich even checked in after my closing he really does this with lots of care and compassion. If I had to do this again I would work with Rich and I will recommend him to all my family and friends.

Knowledgeable, trustworthy and caring to client’s needs…. Rich will take the extra time to find the best loan for you! He looks out for his clients, remembers and understands their individual situations and is willing to put the extra time in to help them out. He’s researched loans for me after hours, during weekends and even while on vacation. He has provided insights, support, and explanations without hesitation. If you’re looking for a partner you can trust, reach out to Rich! I have recommended him to a few people and happy to do the same again and again!

We worked with Rich as first time homebuyers. He was thorough and patient the entire way through, and helped my fiancé and I navigate this new experience in our lives. He was also frequently in communication with us to check in on everything and available at all times of the day, weekends, holidays, etc. I felt like he was truly on our side. Very positive experience overall, I would recommend Rich to any friend or colleague buying a home.

Miracle Worker! The home buying process is a daunting one. We walked into our mortgage application with confidence. My husband and I are both employed, have good credit scores, and low debt. However, as most have experienced once you start the process all of the problems start. As we began to panic Rich took full control over the process. He helped us get not only a good loan but one that exceeded our expectations. Most importantly he was always available to us even on the weekends. We appreciate his role in helping our family move into our dream home. He made us feel as if we were his only customers. Also, he continued showing his excellence by calling after the completion of the loan to see how the move in was going. We received top-notch personalized service.

Rich is great to work with. I purchased my first home with his help 8 years ago and I recently closed on my second home with Rich. He is reachable at all times and is always ready to explain the process to buyers at their level. I would definitely recommend Rich!

Purchasing your first home is a stressful and confusing time. Rich Garofalo of New FED mortgage is an amazing asset to have on your side. Rich always had time to take my call or answer any question that I came up with. His VA loan expertise simplified my loan process and got me a significantly better rate than any competitor. Rich took the time to follow up multiple times throughout my move to ensure that i was completely satisfied and educated about my new home loan. I would not hesitate to recommend Rich and his team of experts to anyone.

Top notch service! Over the years we have used Rich to re-finance our old home x2, and buy our new home 6 months ago, and I can say hands down we could not have received better service. Rich is a wealth of knowledge, he worked hard in our interest and made the whole process easy and painless. If you are looking for someone to help you with your mortgage, look to Rich.