Rhinebeck Bank - Corporate Office Jefferson Plz, Poughkeepsie

The staff is great but unfortunately it is the Bank itself that is just not competitive with what other banks are offering. I got approved for a Vehicle loan through them that the dealership sourced for me. The Interest was fair so I went forward with it and should have looked into the fees prior. The late fee is $44, the over the phone payment fee is $16, they do offer 2 times during the life of the loan you can push back a payment for a $50 dollar fee. Obviously if you have no financial hardships ever none of this matters and kudos to you! For the other 97% of us, hope this helps. Also the website is not user friendly. To end it on a positive though the Staff is Extremely friendly and easy to work with.

We have used this bank for years. They are always helpful, informative and pleasant. I have only had good experiences with them. They are also active in the community with great programs. Give them a try you won’t be disappointed.

I would not recommend this bank to any living being. Our mortgage payment increased $1200 after our closing because the broker did not make the correct calculations.

on jan 19 2016 i opened an account with rhinebeck bank also getting a debit card which i was told i would receive in 7 to 10 buisness days after 14 days i called rhinebeck bank the card went to the wrong address so i told the person at customer solutions to cancel that card so no one could get my bank info she then stated she would send a new card still have not received that card called today customer solutions again she tells me i will not receive my card until the begining of next week well that is NOT 7 to 10 day going on 21 days on top of it if and when i get my card i would have to wait an additional couple of days for my pin number that the bank gives to you i dont even get to pick my own pin number if you are thinking of opening account at rhinebeck bank i would check other banks than this one this definetly not the way to do buisness.i also have had other issues with this bank the tellers are horrible i feel they should not have a customers solution phone number they do not try to find any solutions any of my concerns

I have had the worst experience with this bank , the customer service is terrible they took my feature away to mange my money I got over drafted of 10000 dollars because I didn’t have the feature to transfer my money over for rent

Great place to get loans and friendly people