Rhinebeck Bank Montgomery St, Rhinebeck

They are usually pretty nice.But like everywhere, it seems they are required to employ a few men. Who tend to be condescending, and of.course egotistical.They make stupid assumptions. At best they are comical and at worst pitiful.

If I could give no stars I would. I have dealt with Rhinebeck bank for years purchasing several vehicles through them and requesting at dealers to go through them. That will never happen again. The online banking is not currently working for bill pay so I called to try to pay over the phone and they want to charge me an additional $16. Explaining that the online bill pay is not working after trying several times the woman on the phone decided to become rude and nasty with me. And she was “the manager “. I will be taking my business elsewhere and I recommend you do the same. Never have I been so disappointed in a local bank of my life. I would not recommend this rude disrespectful company to anyone.