Relyance Bank Dollarway Rd, White Hall

It’s a bank. Better than some I’ve dealt with, and not as good as others. I have 2 accounts with Relyance and they’ve been good to me so far. I don’t foresee changing any time soon for lack of service. I do wish their local branch phone numbers were more readily available.

Well normally I have a pleasant experience but I went there today 5/17/22 at 5pm and got the rudest treatment I have ever gotten at my home bank. I don’t know her name but she was a younger white girl with glasses.when I got in the line all I needed was a check to make a withdrawal and a account balance and she made rude facial expressions and didn’t even let me finish my request before she clicked the screen over, so I pressed it again and then got a chance to ask her for my balance. That’s when she really acted like I was making her go out of her way for some simple customer service. That is freeking ridiculous. I have banked here for over 20 years and never had anyone act so rude towards me as long as I been banking here. I could expect something like this from around pine bluff, but this is Whitehall not the hood. That’s ok because from this day forth I will be looking for a different bank. Some one needs to address this young lady with her attitude before she runs someone else off. Sincerely James Lawrence

Relyance Bank has the very best service. Everyone is so nice and friendly! I have always received the best customer service from the tellers to the loan department and everyone in between. I highly recommend this bank.

BEEN A MEMBER SINCE EARLY 2000. LOVE THIS BANK. THEY HAVE BEEN NOTHING BUT GREAT. NEVER A PROBLEM. HIGHLY RECOMMEND THEM FOR ALL YOUR BANKING NEEDS.

My account was closed because I hit 0 even though I had another direct deposit coming in the next day and have been trying to get my card to work for 2 days now and was told it would be working by no later than yesterday, extremely poor customer service

LOVE, LOVE, LOVE RELYANCE! THE STAFF IS MORE LIKE FAMILY. STRESS FREE ENVIORMENT AND GREAT PEOPLE SKILLS. WOULD RECOMMEND THEM TO ANYONE!