Reliant Federal Credit Union Plaza Dr, Casper

Service really isn't that great, they can't make change on Saturday and I end up going to the east side branch to get what I need done and far more professional people. Wish I opened up my account with that branch.

Not the best banking option for sure. They have constant problems with my debit and credit cards it’s a nightmare getting the new ones activated (every time) and then you cannot use them half the time for possible fraud. Fixing these issues typically takes multiple trips to the actual bank, they’ll tell you its fixed but you’ll be back in. If they determine your favorite online fly shop to be a fraudulent charge good luck getting what you need. The texts and 1-800 number to remedy this don’t work. They are open on Saturdays but don’t answer the phone so that’s not helpful. Really going down hill. I’ll be switching to converse county bank this week just tired of the hassle. It’s sad to see really used to be a great bank I was a proud member.

I've been banking with Reliant for over 12 years now and am very happy with my experience. From auto loans to kid CDs, the staff has always been friendly and helpful. I like how I can deposit checks remotely and do just about everything I need anytime of the day with the mobile app.

Their antiquated and downright persnickety banking attributes leave me frustrated and consistently letdown. I pay my bills, and try to be an honorable member of society, their website has a glitch (to their credit, I have no idea whose fault that is) but ultimately, I the customer am stuck with yet another fee with zero willingness to consider the distinct possibility of fault on their side of the issue. I left them as a customer for numerous card/debit/account issues and have an auto loan which will be my last with this institution. All that to be said, banking should be easy and stress free, there is technology out there, use it. This isn’t the 80’s Reliant FCU

Doesn't look into discrepancies when they are presented. How does a vender get declined payment on their end but approved on reliants end 🤔. Website says drive through open on saturday, but closed when I get there 🤔. The list goes on 😑

I don’t know how anyone has had a bad experience my husband and I have been with the bank for over 5 years and have had 3 loans through the bank and are very happy with every interaction. Thank you reliant for always being so great!!

Great place to keep your money.. good interest rates. Easy and friendly staff. Just would like if we're open longer on Saturdays and didn't take so long to get a replacement debit card

Reliant has the best customer service that I've ever experienced at a financial institution. I highly highly recommend this credit Union!!!!

Terrible old fashion style banking, been hosed several times and ended up paying dearly for it. Not helpful in any way.. When my loan is paid off im leaving immediately..

This bank needs 24 hr customer service, I don't have time to wait until 9 am to talk to someone about my accounts