Reliance First Capital, LLC Crescent Centre Dr, Franklin

This was our first refinance and I am so happy I picked Reliance First Capital. Courtney was amazing, she went above and beyond in helping us through this process. Courtney and the team helped us get a better interest rate by showing us what to do to increase our credit score. I can’t say enough good things about Reliance, Courtney and their refinance team!!!

The closing and effort by the mortgage agent was first class. But...had a major issue with payment from the mortgage Team. Switched to a manual payment from auto pay via phone a phone call. They failed to "process" the request on their end. Led to multiple overdrafts from my bank. Was told to pound sand and ate over $150 in unnecessary fees on my end. I went with this lender for some more personalized service and they failed to deliver. Had better luck with Wells and the other Big banks on the service end. Very disappointing Update...I did receive a phone call and email from an Executive Team Member. They did reimburse the overages. Unfortunate that it came to that.

Ms Taylor is a kind, efficient, effective professional. She helped me refinance my mortgage when other big companies turn me down. She gives me instructions and insights to help me reach my goals.

Awesome experience... If you can ask for an agent, ask for Julieanna Marie Gild. She was thoughtful, had some great recommendations and just all around attentive to us on a personal level!

Reliance and Myriam are absolutely the best. Myriam was with us every step, answered every question we had. It was so worth the process. She made our dreams become reality. Thank you Reliance and Myriam Taylor.

Call constantly. Finally figured I'd at least get information about what a potential rate could be....They did a hard credit run without even mentioning it to me. I've spoken with other companies just to get info and NONE ran a hard credit inquiry.

Oula Horne was so wonderful to work with us on our mortgage refinance. She was so friendly and personable. She took care of all of our questions and had everything in motion very quickly. I definitely recommend her to friends and family! Will return to her for our future needs. 😄👍

I would highly recommend Myriam Taylor she was the best to work with on our mortgage refinance you couldn't ask for a better company I highly recommend Myriam Taylor

The Reliance team is awesome! Very professional, knowledgeable, reliable, and demostrates excellent integrity of business. Rachel, Cheyenne and Mark are the best in the industry. This is a good company with whom to do business.

Very pleased with Reliance First Capital, LLC and Oula was great, her personality was meant for this job in customer service which helped immensely when we hit a couple hurdles.