Regions Bank S Tamiami Trl, Sarasota

When my wallet (with everything important, including my bank card) was stolen, I knew this branch (Glengary Shoppes) makes new cards for customers. At first, they wouldn't make a new card for me. I was waiting for my new "expedited" card in the mail, which was taking longer than promised. In the meantime, I had to drive 20 minutes to the first branch at Tuttle & University Parkway. There, I got help & support from the wonderful manager of the Tuttle branch who found a way to verify my identity so I could get my card made at theGlengary branch. I called & told them I'd visit them for a newly made card. Adam helped me when I arrived, & Kevin answered my questions. Without any problems, he made my new card & answered more questions. I was very pleased with his help producing my new card. I gave them 4 stars only because they could've made me a new card in the first beginning. But I'm SO HAPPY with having a new card! No more long trips!

Kevin is unprofessional, very rude and arrogant. Never recommending this bank !!!!!!!!!! I ask the bank to fire him immediately. Kevin is treating the customers in very rude and impolite way, the worst customer service ever. Kevin is unwilling to help customers, making insulting and frustrating questions to very respected customers of this bank. His customer service is the worst ever. Never recommending this bank to anyone!!!!!!

Worst branch of Regions. Only branch that opens in Saturday but these guys need training. Takes 40 min for a deposit even when you are the first one

Teller was unwilling to get answers to my questions or help out. And he had an attitude. Regions no thanks.