Regions Bank Thonotosassa Rd, Plant City

From the first day of opening our personal and business account they have hold every check hostage. Even payroll checks. I know they’re doing fraud. The hold the check sometime up to two week even after the check clear from the bank it was drawn from. When I ask for help I get the run around. If your thinking about opening a account there I would not. This has been the worst bank I have ever dealt with. I am going to switch over to a Credit union where I am a person and not a number.

Great professional and friendly service. Always very helpful and a great overall bank.

If I can give a lower rating I would. When I had an account with them several years ago they were never available or open when I needed them, the drive-through is slow, and now they send me a credit card on an account closed over three years ago. Not confident in their ability to do bookkeeping or paperwork . They say my account is closed but somehow gave me a business credit card with several thousands of dollars available as credit limit, I don’t quite understand how they operate.

The employee at this location are pretty nice, never any issues when I come here. That being said, region bank cards don't work at Walmart for some reason so I'll have to find another bank.

I have been at this branch location since it was Am South bank and came over to Regions. Financed a car paid it off and never had a problem. Everybody has always been super nice and Dee Dee Webster is my go to banker.

Not very polite people, also says the drive thru closes at 5, but when I went at 4:40 when we pulled up people were in the drive thru but once we went around they were closed and would not help us with a whole 20 minutes left until 5pm. I expect a business to stay open til the time it says it will. Other people have jobs too.

Very friendly bank! It's very rare I have to wait, but when they are that busy who ever is in the office comes out to help!!! I'm always greeted with a smile & a Hello! :)

I have always had such great service here. Especially Makendra and Polly are very friendly, helpful, and efficient.

this review is not towards the branch, but towards the 1-800 number-!!! was on hold for over an hour, finally just hung up-!! i am thinking about switching bank... anyone have reviews with GTE bank-????

Slowest drive thru in the whole universe. Im out. Go Suncoast