Regions Bank E Main St, Gallatin

I’ve been banking with Regions since it was AmSouth (almost 20 years), but when I really needed them they let me down. I was buying a house in a western state and they refused to let me access MY money in order to close on the house. I called customer service and 6 different branches and everyone refused. They said they “didn’t know me” so they could not wire the money... MY money! Didn’t know me?? I had an account for almost 20 years never overdrawn never any negative indications. Very disappointing!! I closed my account and will never go back!

My lord get some better associates....had the weirdest experience at their drive through with what turns out to be their manager or assistant one...little research and DJ was the person. very rude to me when I asked a simple question about the account. why would any business have someone like him dealing with the public.

Worst Regions bank on the planet....Poor customer service by Management D.J. .........Refused to deal with my husband, then refused me also and we have 5 accounts and 13 employees banking there...Can't even get a call back or a APOLOGY...... we are closing our accounts and taking our business someplace else...Count on it........Get a new assistant manager...

Gave me more than $300 in overdrafts even though I called immediately to let them know a unauthorized charge waa on there. Took them off finally then over a month later added charges back with no warning.

WOW! Walked in to exchange cash for a crisp fifty dollar bill and was told the most dumbest thing from Regions Bank, you have to be a member! to exchange cash for cash. SERIOUSLY? That's why only credit unions are the way to go. They'll do anything to help you.

Banked at Regions for years and have always been happy. This branch has not updated it's ATM to the new deposit type that accepts cash. Hopefully soon!

Full service bank. Friendly staff. Drive thru, ATM. There is not a published number to this branch, call the 1-800 # and they can transfer you to branch if needed.

Have had loans there, good service,good experience.