Regions Bank Okeechobee Blvd, West Palm Beach

I don't bank here, but my mother did. I was/am POD and had to go in to wrap up some affairs on her behalf. The guy was nice and everything went smoothly. No complaints

I am giving regions a 1 for the fact that they keep sending me other customers bank statement when I have already spoke to them twice making them aware of the issue. I have not banked with Regions and can only post this online message of the sloppiness of their mail. Please contact me so I can, for the third time, make you aware that you are sending me bank statements of one of your customers. We spoke last month and guess that did not work.

I have always had problems with this bank, today was no exception. Today I went in to deposit checks, and there was a problem I have never faced before. The people behind the desk explained that the ATM can accept checks that they cannot accept in person. This does not make any sense, and I REALLY hope they fully automate banks and banking systems. On another occasion this branch could not help me get a loan for my business and were not even willing to lend any money. I've banked with this bank for over 10 years and I have put my money into their bank for all those years and they are not willing to help me in any which way. I will not continue banking with Regions by the end of the month after my bills are paid. I asked the manager for a new debit card, because I have not received mine from the mail yet and they said they cannot. I asked why and they said to protect their bank, and their customers . I am the client and they are not protecting me, being helpful, and they are causing lots of problems without solutions. The manager was quick to brush me off like I was not important, and was of no further help. Not respectful, and not helpful! She did what ever she could to not help me but protect herself and her bank. This bank already has a low review rating and I can see why! The woman who worked with me who was not the manager was nice and patient and answered all my questions and did as I requested despite the managers presence and postures. I would review 0 stars if possible.

Maybe not all regions bank locations are shitty but this one most certainly takes the cake. Besides being lied to, they yelled through the bank and they could not do the simplest thing like print out a statement or provide me with a pay off amount. Given the time and effort that this has cost me I will never recommend nor hold any form of service with regions ever again and I will actively steer people away from them for their safety and convenience. Given their phone service is equally terrible and you sit on hold for an hour because of incompetence and perhaps laziness, well, I again warn you off them. How much is your time worth?

The service is fantastic. They know my name and always ask about my daughter. They always make me feel like they truly care and a quick to respond and find a solution to any issues or questions I have.

Amazing even on a Saturday once they had the off sign I forgot to get pennies when I made change earlier that day and they still were willing to help me out real quick I wouldn't have been able to make it through the weekend with the change I had in my business otherwise

Great service!! They took us last minute... First time in this branch.. !! Great service .. Ask for Edgar next time I come Regions... He very Professional.

Worst banking experience ever the locked my account for no reason and none one was able to help went 3 times with the 1800 num in the back of the check and bum problem resolved and they spect me to come once again just to give me my money let see now how long I have to wait HORRIBLE CUSTOMER SERVICE

Great customer service ,Specially Edgar.. very professional and knowledgeable..

The atm has been down for 4 days now and when i ask when is it going to be up nobody seems to have a clue