Regions Bank Lebanon Rd, Nashville

Some of the rudest employees ever, I don’t even write reviews but they deserve all the credit. There terrible , I left another bank to come open an account with them and I can better service at a grocery store. I called in to fix a problem with my account, the attendant on the phone didn’t say hello nothing just I’m putting you on brief hold, which turned into 15 minutes of just waiting then when she was ready I needed a moment and she just hung up the phone, I called back and the next person was just as rude, It’s ridiculous but what I do know is I can control who I bank with it’s privilege for me to bank with them not the other way around.

Some of the rudest people I've ever seen. This is why alot of people are moving away from traditional banks. I watched them act so snotty and just nasty to people. No smiles. No hellos. The guys at the counter act like you are annoying them by visiting the bank to do business. They should be kind to customers because they can take their money elsewhere. They did just open a brand new Chase bank within a stone's throw of Regions. I went into Regions because I was taking my elderly father to run errands and just watched the interactions as well as had my own. My experience totally solidified why I don't have a bank account there. NO ONE should be treated so poorly by some rude lazy tellers that have a chip on their shoulders, and who wanna be ugly to everyone they have to deal with. It doesn't cost anything to be kind. There's enough ugly in the world...

Worst bank ever. The investment team here is awful. Just go some where else. Don't waste your time.

I can’t express how grateful I am for Jana and this Regions branch! I received an email yesterday morning regarding a hold on my account that I needed resolved ASAP. I tried a Regions location closer to my house, but they were closed even though they were listed as open online. I got to this branch very close to closing and Jana and the staff were gracious and resolved the issue in record time. I will definitely be going to this branch in the future for any of my banking needs. Thank you Jana!

I walked in, went up to the teller and said “Hi, I’d like to deposit this check”. The woman said “Are you gonna be nice?” I just ignored her but now wish I would’ve questioned her. What’s that supposed to mean? I’m guessing because I look young and was wearing a tank top? Very unprofessional and uncalled for. Instead, do your job and say “we can take care of that for you” instead of judging me based off of the way I look and making me feel uncomfortable.

Thank you Sonya White for your help and going above and beyond! Your kindness made our day easier! 💛

Wouldn’t even give them one star honestly. If you want a bank that understands what it means to be understanding through a pandemic stay as far away from regions as possible they don’t care about anyone but themselves.

Terrible customer service from the branch manager. Went through the motions and never seriously tried to resolve our banking issue...one that Regions caused in the first place. Hopefully, no one else is erroneously blocked from accessing their funds.

This Regions Bank Has The Best Staff Members Working There They Are Wonderful People They Are A Number One Their Great People

The branch manger is mean as hell and the people don’t help very well every one is not so nice there is a selection of people that actually dose there job