Regions Bank S Cobb Dr, Smyrna

They always give me a hard time so if you’re black don’t bank with them they don’t like us specially the guy manager.

This location is fantastic. The customer service is wonderful, Ruby is amazing. She is thorough, detail-oriented and cares about her customers. Very friendly and excellent location.

Ignorant staff. Called earlier for assistance over the phone. Instead of lady assisting me she stated she could not assist me I would need to contact the 1(800) number I asked for this number & she got disrespectful and disconnect the phone. Terrible Customer service. I do not recommend going to the branch or even reaching over the phone because the level of disrespect there employees have are beyond me and no one should have to tolerate it.

Great Bank, Great people! I refinanced a commercial loan with them and the whole process was seamless from the moment I walked in. Thanks to Katina Williams 👍🏾. I was also automatically approved for a handsome line of credit and a creditcard. It's been almost 3 years now, and it's been a wonderful experience. Thanks for taking a chance on me when PNC and BOA wouldn't.

I made a deposit of $270 in their atm on Saturday after hours. The screen went blank and then reset itself. It took my cash , card and gave me no receipt. While sitting there on hold for over with customer service the atm reset itself. Customer service says they didn't see that transaction and made a ticket in which it will take up to 72 hours to review it.. I have no receipt and fill I'm screwed out of my money

The staff is very friendly, professional and knowledgeable about all aspects of banking and they willingly dispense their expertise to customers that walk through their doors. Thank you for making me feel welcomed.

Alyssa wnukowski was my bank teller and she did not disappoint when it comes to regions great service. After having a bad experience at my bank I drove out of my way to come here just for their friendly service. Thanks region!!

The young man that helped me was pretty remarkable. He assisted me with a problem long enough for me to discern that the respect and kindness he demonstrated towards me was genuine and sincere. His name was JakieI Morings. His coworkers also seemed to share the same mutual respect for him that I felt. That was nice because he deserved it. Thanks Jakiel. Regions Bank is so lucky to have you😁.

Ashley was extremely nice and helpful, such a great little spot, I came in and was assisted immediately, great customer service!!!! Small but fast service 100%

Stay away from this bank if your trying to cash a check wrote off of this bank. I got charged over $64.00 to cash 5 check's. Most banks charge a flat fee to cash a check.