Regions Bank Inverness Plz, Birmingham

I came into deposit a check as cash just now in the woman behind the counter said that there's nothing they can do to put it in my account since I don't have at least that amount in my account. I've been doing this for 10 years from the company I work for at regions Bank and they'll usually just get a manager to get an override but she said that wasn't an option until I said every other regions does it and then she said I could wait for the manager to get an override. I don't know what is with the girl teller with the lipstick behind the counter right now but I will never come back to this region's Bank I was very polite to her and she said there's nothing that could be done.

Not friendly at all. Customer service is not a thing here. I went in to ask about notary service, and mentioned I was a Chase Bank customer and was new to the area so was also looking for a local bank. The lady advised me, rudely, that "you can't just join to get notary services". I said I was interested in opening an account with a local bank, and she said absolutely nothing. I wished her a great day and told her I'd take my two business accounts and personal account somewhere else.

They need NICER people especially at the drive thru!!! They seem to care less and have attitudes. BE THANKFUL YOU HAVE A JOB REGIONS EMPLOYEES! SOME PEOPLE DON'T HAVE A JOB AND WANT ONE! Not going to make the effort to go to this location. Not worth the hassle. I'll go to a Regions branch who CARES!

Went to have my account closed at this location.SHE NEVER CLOSED MY ACCOUNT. Have money sent to a closed account that I cannot even receive. I will not be going to this location again and I will be calling customer service and speaking with a manager! I had to find out that my account was never closed from a different branch. She also lied about her reason for not closing my account as she told me she did before I left!

Regions Bank will take money out of your account by error then refuse to give it back. I am closing the account.

I ask to please put my business check in as cash every week and only every now and then they will. Very frustrating I have to wait 24 hours for my money. I’ve been banking with them for 20 years.

WOW, WHAT A BUNCH OF LIARS AT THIS BRANCH! THEY WILL STEAL 2 OR 3 DOLLARS A MONTH OUT OF YOUR ACCOUNT. THE BRANCH MANAGER WAS FIRED FROM HER PREVIOUS JOB. BELIEVE ME THEY GREET YOU WITH A SMILE, UNFORTUNATELY THEY LIE TO YOUR FACE AND LAUGH ABOUT IT TO OTHER EMPLOYEES. STAY AWAY FROM THIS BANK.

Not a good bank. Stacy Eads has no clue what she is doing. Been out through hoops for almost a weeks trying to close my account.. don’t choose regions...

Super service and short wait times to see a teller or talk with a banker. Donna King was especially helpful and patient.

Used to have bad experiences here, but they've been better the last few times I've went.