Regions Bank Atlanta Hwy, Athens

Employee #1 sent the insurance payment to the wrong company two years in a row. Employee #2 completely ghosted me when I tried refinancing so I went to the Washington office and had an even worse experience. For the love of god and all that is holy, do not bother with this company if you can help it. You would waste less time getting a finance degree and starting your own brokerage.

I've had an account with them for maybe 5 months and through that small time frame I've have had multiple problems. Previously they said that I deposited my check too late on Friday and that is the reason for a hold. So I followed their directions this time, deposit my check before their "cut off" time and they still put a two day "security" hold on my money. Not one of their employees(customer service, service manager, nor branch manager) could tell me why there is a hold on my check nor could they help me remove it. I was told that there isn't anything they can do or anyone they could get me in contact with that could remove the hold. The day my funds come through, will be my last day as a regions customer. Hopefully this helps y'all not make the same mistake I did by trusting them with your money as they are untrustworthy and will tell you one thing, then do another.

Great people work here! Would recommend!👍😊