Regions Bank Paris Rd, Chalmette

I had to close out my Dad’s account due to his passing. The lady who helped me made copies of the paperwork for the legal team and had everything settled within the hour. She called me when the cashier’s check was ready and even printed the statements I needed for my Dad’s estate. Thanks for prompt, courteous service.

Ms. Lisa G. was very professional, efficiently handling my problem with an issue with a deposit hold. I was a little upset with the "Deposit department" not giving the option to customers who money they're managing to contact them directly, but after Ms Lisa took the time out explaining policies, I had a change of heart about leaving regions.

The ATM is always broke or out of service. Whenever I need to go inside there is always a problem. I'm done

Employees are super nice inside and in drive-thru. The only problem is really the ATM, everytime I go to deposit money (cash), it says it is unable to do that at this time. Fix this and I'll update to 5 stars. It's easier for me to go to this ATM than it is the other location, I have small children that I don't like to leave unattended.

The ATM (now mind you the only ATM at this location) never works. Either the screen doesn't work or it is just not working at all which leaves you having to go pay fees elsewhere. Convience is definitely not a factor with this particular location. There have been numerous people complaining of the same issue for months and obviously our complaints mean nothing, because nothing has been done yet.

They need more people working. The wait in the drive thru is ridiculous. Been here 25 minutes already and not one car has moved.

Worst bank ever. Waited almost an hour in the line at drive thru. I just need to get a change. And the guy said I can’t get exchange my cash to change.