Regions Bank AL, Pinson

Polite, friendly...best bank that I have used in a long time hwy 79 in Pinson branch

Told us to wait in our car until someone could see us inside. Twenty minutes later, when someone else went to the door, the same lady told him the lobby was closed. We had to yell and ask her if we were going to be seen. She said no, the lobby is closed. It was 3:35 p.m. on a Friday. Lobby isn't supposed to close until 5 p.m. Staff is rude and inconsiderate. We're now planning to close the account we've had for over 10 years and take our business elsewhere.

Always a pleasure going in this branch. People are very nice and helpful. They also will remember you. Easy to access and usually quick drive through

I've been banking with Regions for several years and this location is less than two miles from my home. However, I will drive 20 minutes just to avoid using this branch. The staff here is incredibly rude and give zero cares about customer service. Including the branch manager. I almost closed all my accounts with this bank due to this one branch.

My experience was a very rude one. No greetings all I got was a what you got going on from the drive through lady I wanted to change 2 $100.00 bills for ones and was told they are all out of $1.00 bills. What bank on the planet runs out of $1.00 bills. Really.

Awesome service always a friendly face to help out.

Nice atmosphere. Always really friendly and nice. Super helpful. So proud to be banking with the best.

Very nice and helpful at least it has been my experience. No complaints at all,

Everyone at this branch is very friendly and professional