Regions Bank US, Bay St Louis
1121 US-90, Bay St Louis, MS 39520, United States
https://www.regions.com/Locator/Branch/bank-branch-Bay-St-Louis-Bay-St-Louis
- SaturdayClosed
- SundayClosed
- Monday9AM–4:30PM
- Tuesday9AM–4:30PM
- Wednesday9AM–4:30PM
- Thursday9AM–4:30PM
- Friday9AM–5PM

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Reviews
J
This is the worst bank in the area. The people that work inside are great and helpful, but whoever makes the decisions for this Regions needs a new job. If you work an 8-5 job you cannot get to this bank while it's open. They have no Saturday hours. Their ATM is broken, so you can't put money in or get it out outside of their hours. They schedule people so there's only 2 working on the first of the month or payday, so there will be long lines if you are able to get over there. I strongly advise banking elsewhere.
We'd like to apologize for any trouble you have had, Jon. If we can speak with you, please send over an email to [email protected]. -Ana
H
Update**** ATM is down again 06/23/22. Three weeks after original post. I will continue to post every time the ATM is down at this location!**** Bank itself is ok when open but they close at 4:00 Mon-Thurs and 5:00 on Friday which makes banking in person impossible when working a full time job. I've been to the ATM at this same location 4 times this month trying to make a deposit and EACH time the ATM has either been out of order or deposit function not available. It is frustrating not to mention a waste of time, money and gas. It should NOT be this hard to access your money or account. If they aren't going to pay their people to work the hours that their customers need, they should at least invest in having proper working equipment. Or perhaps an app or post showing when the ATM is down which is 90% of the time so people do not make a special trip to accomplish absolutely nothing!
Hi, Heather. We're sorry to hear of the trouble that you had. If you send us an email to [email protected] with more information, we'll be sure to follow up. -Tyler
r
The ATM at this location has been broken 90 per cent of the time for the last year. And, for some reason, they won't replace it with one that works. And, since this is the only Regions ATM in the area, that is a real problem. You'd think they would at least reimburse you for having to use other ATMs when theirs is broken.
Hi, Ralph. We're sorry for the inconvenience this has caused. If you send us information about the ATM troubles to [email protected], we'll be sure to have this sent to the appropriate team. Please provide any error messages or anything you may have received. -Tyler
N
The tellers are friendly enough but they are super slow. I think that this bank may have only one person handling both the indoor teller window and the drive-up window. I go to Regions very seldom because the account there is my son's and just has my name on it. At my bank, when I use my ATM card, it not only shows me the date the transaction posted but also the date it actually took place. Asked Region's' customer service why this wasn't done and she responded that it wasn't possible Really?? Need new software maybe? Just knocked this pitiful excuse for a bank down 2 stars. NO SATURDAY drive thru service at ANY branch on the MS Gulf Coast. Another business taking advantage of COVID to give LESS (and WORSE) service. Stock owners take note and dump this loser before it's too late!!
We're sorry to hear of your experience! We're making our Complaints team aware of this matter to provide a better experience in the future. Please send us an email to [email protected] if we can help you with anything. -Tyler
N
This location is SLOW. One dive up teller and one inside teller but they have 4 windows. The teller had a 40 minute conversation with a woman about her kids and random ignorance while the lobby had 7 people waiting and the line just kept getting longer. MY ADVICE “CHANGE BANKS”
Hello, Nick. Thank you for sharing your review and feedback, it is very important to us! We are so sorry for the long wait time you had to experience. We know how valuable your time is and receiving the proper assistance in a timely manner is crucial. Allow us to document your experience properly, you can email us at [email protected] to share more. We'll be glad to engage with you and respond as soon as we can. - Hector
J
Poor service. Belittled me for withdrawing money on my unemployment card. Definitely felt hatred, maybe because I'm receiving unemployment because I lost my job due to covid19 and have no choice right now, like many don't. Many like myself were making more than this measly unemployment and your tellers want to belittle me? Shame on you. Did you think many people lost what they've been working for for years and will not even have a job to come back to. Families to take care of with little job opportunities. Be lucky to have a job and don't shame someone who's withdrawing money from their unemployment card. You do not know their situation and shows YOUR true colors and content with your life and your managers. Your team is only as good as their coach. Too many credit unions and banks to choose from.. Don't believe me go see yourself. I challenge your V.P. or President to respond to this review at their convenience so we may discuss this matter in greater detail.
G
Was not told the specific guidelines of overdraft coverage and that there were different types. Upon clarification I was unable to get my overdraft fees back. This company has taken hundreds from me in overdraft fees, either because charges weren’t showing up correctly one day and were the next, or because of something like this where I was under the impression money could not be drawn out of my account if the funds weren’t available and I was unable to check my account online because neither the app nor the website were working. Just to top it off upon calling customer service I learned there had been a recent data breach. Regions is a cheap excuse for a bank and I will be closing my account today.
L
1. You can NEVER reach a human being! 2. I lost my debit card, had a new one sent to the bank. I was in the hospital. My son isn't on the account, however, he has an account with Region's, our last names are the same, he had my identification, and my account number, and your bank would not even call me on the telephone. Much less consider giving him my card. While I truly do, appreciate the security, there has to be a better way, especially where someone is in the hospital. 3.teller Windows are too high for people in Wheelchairs, and no one is willing to come out so that your customer is comfortable. There is no customer service in your banks. I'm very disappointed, and will be moving my account.
C
Was thinking about opening an account locally because my boss doesn't direct deposit and so I have to mail my checks to my all free checking account with Charles Schwab. Called this bank twice and left my number after being put on hold both times...no return call. I think I'll stick with Schwab after reading the other posts here. Service means a lot to me.
L
I hate the fact they want business owners to call and order change but they never answer the phone to even take the freaking order!!!! Very aggravating!!!
We're sorry for any frustration you have had, Latanya. If our team can further assist you with anything, please send over an email to [email protected]. -Ana
Personal loan Providers Nearby in Bay St Louis
- Personal Loans
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FAQs
1. How to Connect with Regions Bank?
You can get in touch with them at +1 228-252-9960 or go to their website and fill out the online form.3. How Can I Get a Loan from Regions Bank?
To get loans from Regions Bank, you can fill out the online form on their website or go and visit the store. You may need to go there with your car when getting auto title loans. Click here to get more information about online title loans.5. What Can I Do When I Fail to Repay My Loan?
Failure to repay a loan can have a serious impact on your financial life. Connect with your lender if you think you may miss the payment.
2. How Do I Find Regions Bank?
It is located at 1121 US-90, Bay St Louis, MS 39520, United States. Use a Maps app to show routes to Regions Bank.4. Is Regions Bank an Agency or a Lender?
Regions Bank is a Bank helping you solve your financial problems. Check out this page to get small personal loans for financial emergency.6. Does Regions Bank Offer Loans for People Who Have Bad Credit?
Yes. You can get loans with Regions Bank even though your credit scores are poor. It is also available to get online installment loans for bad credit regardless of your credit scores through our platform. You can also get more information about installment loans through us!